Caller ID to Oz

Forums › One NZ (including Farmside) › Caller ID to Oz

pristle

158 posts

Master Geek
+1 received by user: 42

Subscriber

#272518 29-Jun-2020 11:28

I have a quirky question that I'm forwarding on behalf of a client:

"My caller ID comes up with my number in NZ, but when I call someone in Oz it comes up as 'private number'. Why do you think that is?"

I've had her check ID blocking on her iPhone 8, but all appears correct. What am I missing?

It's not something I've ever thought about. Personally we have occasional phone contact (most is Whatsapp and Skype) with family and friends around the world and no one has ever commented.

nztim

4013 posts

Uber Geek
+1 received by user: 2711

ID Verified

Trusted

TEAMnetwork

Subscriber

#2514365 29-Jun-2020 12:24

I have noticed this too, and have no idea why

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Linux

12185 posts

Uber Geek
+1 received by user: 8480

Trusted

Lifetime subscriber

#2514368 29-Jun-2020 12:27

Cause the CLI must be stripped out by the carrier in OZ

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#2514376 29-Jun-2020 12:38

Who is the provider?

pristle

158 posts

Master Geek
+1 received by user: 42

Subscriber

#2514381 29-Jun-2020 12:48

At the Oz end? Wasn't stated. But I've checked the number dialed and it appears to be an Optus mobile number.

Linux

12185 posts

Uber Geek
+1 received by user: 8480

Trusted

Lifetime subscriber

#2514384 29-Jun-2020 12:56

pristle:

At the Oz end? Wasn't stated. But I've checked the number dialed and it appears to be an Optus mobile number.

Yes OZ end for sure

richms

29104 posts

Uber Geek
+1 received by user: 10219

Trusted

Lifetime subscriber

#2514404 29-Jun-2020 13:59

When I complained about this to the Aussie end they were not interested in sorting out out and said it was a privacy thing. This was in the case of me in NZ roaming with Aussie sim constantly not seeing who was calling me making having the number pointless since I was answering calls I didn't know who it was so wasting money.

Richard rich.ms

Lego

Shop now for Lego sets and other gifts (affiliate link).

andyb

240 posts

Master Geek
+1 received by user: 87

Trusted

Spark NZ

#2514889 30-Jun-2020 08:51

In the roaming world unfortunately it happens fairly regularly. More often than not, its the international voice carrier chosing low cost routes which usually drop the CLI or return the wrong CLI.

It needs to be logged with your carrier, they will then work with the roaming partner to resolve, its usually fixed fairly quickly by changing voice routes, but will often revert back a few months later.

Its a bit of an ongoing game of whack a mole.

andyb

Linux

12185 posts

Uber Geek
+1 received by user: 8480

Trusted

Lifetime subscriber

#2514912 30-Jun-2020 09:40

@andyb Sorry not sure how roaming comes into this thread

richms

29104 posts

Uber Geek
+1 received by user: 10219

Trusted

Lifetime subscriber

#2514916 30-Jun-2020 09:52

They made it quite clear to me that it wouldn't be fixed up. I occasionally got caller ID from other AU mobile numbers but AU landlines and NZ anythings calling over to it would get the dreaded private number come up.

Richard rich.ms

andyb

240 posts

Master Geek
+1 received by user: 87

Trusted

Spark NZ

#2514975 30-Jun-2020 12:22

Linux:

@andyb Sorry not sure how roaming comes into this thread

I was replying to @richms's comment :-)

andyb