Greetings,

An acquaintance has unfortunately forgotten her password to an existing Microsoft account. She's had the account for several years. Unfortunately, the recovery email is for a paradise address.

The Microsoft account has several years of correspondence and records related to her business.

Her memory has been fading, and the password is something she can no longer recall.

Is there anyone I can contact at Vodafone to somehow sort out a temporary forwarding arrangement for the paradise account in question. Basically, we just need to forward/access/capture the recovery code for the Microsoft account question. Obviously, once the Microsoft account is recovered we would update the recovery email.

Thanks in advance.