[WXC/VFX] SPA2100 'unsupported ATA pretending to be asterisk' recieves calls fine, can't dial out at all.

Forums › One NZ (including Farmside) › [WXC/VFX] SPA2100 'unsupported ATA pretending to be asterisk' recieves calls fine, can't dial out at all.

zcat

11 posts

Geek

#27591 31-Oct-2008 13:07

I signed up for VFX this week, and since my SPA-2100 isn't on the list of supported devices I lied and said I'd be using asterisk.

I've used the same device on sipphone, fwd, and various asterisk installs without ever having any issues, and figured all I really need to know is the proxy, user ID, auth ID, password, and perhaps a few other trivialities such as the allowed codecs (g729a), method of sending DTMF (AVT)...

So today I got those details, put them into the web interface and it works perfectly for recieving calls. Good sound quality, voice goes in both directions, etc

But I can't dial out at all.

Any suggestions?

cisconz

cisconz
1348 posts

Uber Geek
+1 received by user: 179

ID Verified

Trusted

Lifetime subscriber

#174866 31-Oct-2008 13:58

The asterisk profile is different to the SPAxxxx profile. Therefore it is not guaranteed to work.

Hmmmm

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#174868 31-Oct-2008 14:02

My understanding is that the Asterisk profile it tied to Asterisk - ie if the VFX system doesn't see the call originating from an Asterisk box then it won't process the call.

zcat

11 posts

Geek

#174874 31-Oct-2008 14:13

Bloody annoying.

I have it working now; this time I said it was a SPA2102 (which IS supported) and after a few worrying minutes (upgrading the firmware? This might brick it.. and it's on loan, not actually mine!) everything now works as it should.

I do intend to get the officially supported and recommended ADSL2/wireless/ATA hardware when I have the funds. At which point I guess I have to phone and update the MAC address again. But for now this will do.