[WXC/VFX] Anyone elses phone line (vxf) down?

Forums › One NZ (including Farmside) › [WXC/VFX] Anyone elses phone line (vxf) down?

JayADee

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#27602 1-Nov-2008 09:28

My phone isnt working, doesn't appear to be getting a signal. Tried another phone, same thing. Internet is working. Anyone else?

andysh

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#175029 1-Nov-2008 09:30

@ 9:29 all is ok with ours

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freitasm

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#175032 1-Nov-2008 09:33

All ok here as well...

Tried rebooting the routers and ATA devices around?

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JayADee

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#175033 1-Nov-2008 09:34

Yeah, twice. The pap2t doesn't have the line 1 light on (the one we normally are connected in to) and the line sounds "live" on the phone, but it isn't working. :(
My man is pissed! He says maybe we should switch back to regular phone, we're getting this kind of thing happening once too often for him.

Tried our spare phone, same thing. Checked the router settings, all set up as normal, the pap2t is reported by the router as connected on the same IP I always have it set to.

I'll have a look at the xnet vfx pages and see if anything looks off...

It's back. Bloody weird. I'm going away for a week if it goes down then I wonder what the man will do?? Argh.

And thank you for your prompt replies. :)

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#175034 1-Nov-2008 09:48

Last week I started a discussion with similar problems - my parents-in-law's system was not registering with VFX but ok on Line 2.

This was because the router failed during the night and when it restarted the PAP2T couldn't get a connection. The fix was to assign it a static IP Address. You configure this through its setup pages, and of course change your router to exclude the address from DHCP.

So for my parents-in-law I assigned something like x.x.x.100 and the router is configured to hand out DHCP in the range x.x.x.2 through x.x.x.90.

Make sure you reset both using the reset options (the PAP2T should reset automatically when assigning a static address).

This fixed the registration problems since.

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attilathegorilla

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#175035 1-Nov-2008 09:50

This happens to me occasionally too. I`m not entirely sure, but I think it`s only ever happened when my computer (using the same router as the PAP2) was turned on. Eventually I tried rebooting the PC and the VFX came back most of the time.

If honest work and justice are not enough - we'll get a lawyer.

JayADee

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#175036 1-Nov-2008 09:51

I already have it set to a static ip.
Thanks, though.
I wonder if they were doing something to the whakatane/opo exchange. They just got it online a few weeks ago.

In all honesty, we haven't had it happen (maybe three or four times, one of which was explainable by fluctuating power during a stormy period and I'm pretty sure once was a short outage experienced by others as well...that one as I recall may have been a planned outage, and then the time the whole net was down during the evacuation of that building) that often but unfortunately, since I don't use the phone and he does, he's usually the one that finds it. And he's the one with a short temper for technology hiccups, lol.

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rphenix

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#175556 3-Nov-2008 21:36

JayADee: I already have it set to a static ip.
Thanks, though.
I wonder if they were doing something to the whakatane/opo exchange. They just got it online a few weeks ago.

In all honesty, we haven't had it happen (maybe three or four times, one of which was explainable by fluctuating power during a stormy period and I'm pretty sure once was a short outage experienced by others as well...that one as I recall may have been a planned outage, and then the time the whole net was down during the evacuation of that building) that often but unfortunately, since I don't use the phone and he does, he's usually the one that finds it. And he's the one with a short temper for technology hiccups, lol.

Use a free monitoring service. Theres a few that allow SIP monitoring or simple port based. I use mon.itor.us You can use a sms to email provider (I use vodafones one where you pay the normal txt fee for (ie 20cents) for receiving txts via a vodafone email/sms address. I would recommend using an email alias so you can easily remove it and not keep paying for texts if you ever need to cancel.

attilathegorilla

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#175559 3-Nov-2008 21:46

This evening my vfx was down for a couple of hours. Nothing I did worked, and then it just came back by itself.

If honest work and justice are not enough - we'll get a lawyer.

rphenix

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#175577 3-Nov-2008 22:12

attilathegorilla: This evening my vfx was down for a couple of hours. Nothing I did worked, and then it just came back by itself.

I use at least 4 different sip providers at work whenever a trunk wont come up by itself, I usually find its a bad registration simply disabling trunk, waiting about 2 minutes (to make sure any UDP session times out, as most expire after 60seconds) then re-enabling the trunk brings things back up.

attilathegorilla

213 posts

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#175580 3-Nov-2008 22:15

What`s trunk? I know elephants have them. Where do I find settings for it?

If honest work and justice are not enough - we'll get a lawyer.

R2x1

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#175600 3-Nov-2008 23:08

Any branch will attach.