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255 posts

Ultimate Geek

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#27676 3-Nov-2008 19:15
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I switched this month from the old Broadband 5 plan to the new Ultimate Plan.
Broadband 5 included a FREE static IP address.

However, looking at my invoice for this month, VF have charged me $22.50/mth for the static IP.

I am bit annoyed at this for two reasons:

1) This should have been disclosed online, as part of the changeover procedure, or in the letter I received in the mail.

2) The VF Internet Pack add-on is only $19.95/mth, this service includes:
    static IP, premium support, domain name, hosting and more e-mail addys!!

VF - THIS DOES NOT COMPUTE  Yell







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cisconz
1250 posts

Uber Geek

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  #175521 3-Nov-2008 19:49
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$19.95 + gst = $22.44




Hmmmm


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