[WXC/VFX] XNet sync rate changes

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ArcticSilver

731 posts

Ultimate Geek
+1 received by user: 148

#27763 6-Nov-2008 00:52

Just got home today and was wondering why my internet was going at near dialup speeds. I checked the snyc rate to find that downstream was 150kbps. I reset the router to get a much better 2054 but no where near my usual 6500+.

I have never had any sync rate issues before and my upload is syncing fine.

I have a near perfect line (well it has been until now), i usually get great speeds but now i am being very limited and i am wondering why. I will ring xnet tomorrow to see whats happening but im wondering if this is a way around the torrent plan problems.

Could everyone else check if they have abnormal sync rates on xnet.

ArcticSilver

731 posts

Ultimate Geek
+1 received by user: 148

#176238 6-Nov-2008 01:11

Just reset my router a few times, cant see to get over 2100, it stays just either side of 2000. This is the first time i have seen a sync rate this low, in fact i dont remember having one below 6000.

If this is xnet, i think its time for me to change, i think they have given far too little communication, the only way we seem to know whats happening is by reading forums.

sema4

5 posts

Wannabe Geek

#176239 6-Nov-2008 01:58

The sync rate is a line issue and partly dependant on the noise on the line.

We are about 4km from the exchange and at the moment rarely get a downstream sync of better than 2500Mbits since T/com tweaked the profile to get an acceptable signal to noise ratio (rather than fixing the line!)

ArcticSilver

731 posts

Ultimate Geek
+1 received by user: 148

#176240 6-Nov-2008 02:39

Yes, i know what you mean, but, the wierd thing is that its suddenly started happening today and before now i have had perfectly fine sync rates of nothing below 6500. Also it never changes + or - 100 from 2000.

Niel

3267 posts

Uber Geek
+1 received by user: 80

Trusted

#176241 6-Nov-2008 05:57

Standard test: unplug everything from the phone line except your modem and try again.

You can never have enough Volvos!

DrGr33n

57 posts

Master Geek

#176243 6-Nov-2008 06:51

Mine has been around 10500kb/s all night. I have been checking during a torrent download. Torrent is still painfully slow
though, 6kb/s average speed. 70-80kb/s as soon as 8am comes. I also dont ever seem to get more than 120 ports open
for a torrent. Used to average 300-350 open ports (before torrent plan was pooled).

Cheers ;-)

Only dead fish go with the flow...

wlgspotter

334 posts

Ultimate Geek
+1 received by user: 40

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Lifetime subscriber

#176254 6-Nov-2008 09:18

As Sema4 has menionted, your sync rate is dependent on the noise on the line, BUT.. it is not just your line or the wiring in your house, it is generally also dependent on all the devices hanging off the same cable pair as your line going to the exchange. Hence, if someone (i.e. one of your neighbours) have either dodgy wiring and faulty equipment it can have an effect, although I must say a drop from 6000+ to 2000 is a bit drastic.

Best bet is to give Xnet a ring and find out what is going on.

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ArcticSilver

731 posts

Ultimate Geek
+1 received by user: 148

#176369 6-Nov-2008 18:51

Rang xnet, sounds like they changed me over to some new equipment with a dodgy port.

Waiting for a tech to fix it.

Also as a side note, they kept warning me that if if was my fault it would cost $210 now, not the usual $89 or some thing around there.

kerrin

165 posts

Master Geek
+1 received by user: 4

#176373 6-Nov-2008 19:04

ArcticSilver: Could everyone else check if they have abnormal sync rates on xnet.

Data Rates: down 16441 kbps, up 944 kbps

falconnz

31 posts

Geek
Inactive user

#176412 6-Nov-2008 21:31

sema4:
The sync rate is a line issue and partly dependant on the noise on the line.

We are about 4km from the exchange and at the moment rarely get a downstream sync of better than 2500Mbits since T/com tweaked the profile to get an acceptable signal to noise ratio (rather than fixing the line!)

WOW 2.5gigabit adsl damn telecom must have been rolling out the future tech lol

pistolpower

139 posts

Master Geek

#176441 6-Nov-2008 22:39

Im currently on Xnet HSI Torrent plan and am not having those problems, instead I am having another problem. But my synch rate is not that bad and has not decreased recently. Maybe it is just you?

falconnz

31 posts

Geek
Inactive user

#176537 7-Nov-2008 09:32

there are several reasons that might effect your connection

try these:

If you have another phone jack try that one, at a freinds place his speeds go from .5 megabits to 8 megabits depending on what jack he puts it in.

Contact telecom and see if they can check it for a fault, and also see if they can find out how far away from the exchange you are, I beleive they can do this wether or not they give you that information thats another story

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ArcticSilver

731 posts

Ultimate Geek
+1 received by user: 148

#176681 7-Nov-2008 17:15

Please read above guys, i already found the issue and it wasnt from my end.

Its all solved now, back to normal =D