[WXC/VFX] Can't access to Lynksys SPA 3102

Forums › One NZ (including Farmside) › [WXC/VFX] Can't access to Lynksys SPA 3102

thinhvy

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#27768 6-Nov-2008 08:28

The default for this device is : http://192.168.0.1 but I don't know why that I accessed to the homepage of this but it didn't load.Try to turn off the power and restart the modem again but it also didn't help.Could anyone tell me how do I access to the Lynksys router webpage again.Thanks

zocster

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#176250 6-Nov-2008 08:48

go to start, run, cmd, in the dos box type in ipconfig, tell me what it says please

coffeebaron

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#176303 6-Nov-2008 14:42

Did you plug you computer/laptop in to the LAN port of this device? That is the only way you can access it.

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thinhvy

136 posts

Master Geek

#176462 7-Nov-2008 00:15

zocster: go to start, run, cmd, in the dos box type in ipconfig, tell me what it says please

It says: ethernet adapter local area connection:
IP address........:10.1.1.4
Subnet Mask.......:255.0.0.0
Default Gateway.....:10.1.1.1

zocster

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#176479 7-Nov-2008 06:05

are you plugged in to the lynksys directly as mentioned above?

if you are then try this in the dos box 'ipconfig /release' then 'ipconfig /renew' while plugged in to the device's LAN port

thinhvy

136 posts

Master Geek

#176506 7-Nov-2008 08:52

zocster: are you plugged in to the lynksys directly as mentioned above?

if you are then try this in the dos box 'ipconfig /release' then 'ipconfig /renew' while plugged in to the device's LAN port

Yes,I was,but it still can't access.!!!

coffeebaron

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#176507 7-Nov-2008 08:55

thinhvy:
zocster: are you plugged in to the lynksys directly as mentioned above?

if you are then try this in the dos box 'ipconfig /release' then 'ipconfig /renew' while plugged in to the device's LAN port

Yes,I was,but it still can't access.!!!

You IP address above tends to indicate you are plugged into a D-Link router, not the SPA, as the SPA should assign you a 192.168.0.x IP address.

ADSL router ---> WAN SPA3102 LAN ---> PC

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zocster

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#176511 7-Nov-2008 09:00

if you have done all the above and still no access then that would indicate that you've got bugs if you can get access to the net get a trial version of nod32 and do a good cleanup.

thinhvy

136 posts

Master Geek

#176529 7-Nov-2008 09:20

coffeebaron:
thinhvy:
zocster: are you plugged in to the lynksys directly as mentioned above?

if you are then try this in the dos box 'ipconfig /release' then 'ipconfig /renew' while plugged in to the device's LAN port

Yes,I was,but it still can't access.!!!

You IP address above tends to indicate you are plugged into a D-Link router, not the SPA, as the SPA should assign you a 192.168.0.x IP address.
ADSL router ---> WAN SPA3102 LAN ---> PC

I'm sure that I plugged it correctly as I accessed to the device before without any problems.

thinhvy

136 posts

Master Geek

#176532 7-Nov-2008 09:22

zocster: if you have done all the above and still no access then that would indicate that you've got bugs if you can get access to the net get a trial version of nod32 and do a good cleanup.

Will do a full scan my computer with Kaspersky Internet security 2009 now,to see if any bugs are got in.Thanks

coffeebaron

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#176650 7-Nov-2008 14:59

thinhvy:
I'm sure that I plugged it correctly as I accessed to the device before without any problems.

OK, lets start from the beginning; 1st I assume this is a WxC provisioned SPA3102 running a VFX line?

1. power off ADSL router, SPA3102, PC/laptop, and if you have wireless on PC/Laptop disable too
2. Connect only the SPA3102 into ADSL router using ethernet cable from SPA "Internet" port, to a port on ADSL router
3. Connect ethernet cable from SPA3102 "Ethernet" port, to PC/Laptop port
4. Do not connect or power on any other PC's
5. Power on ADSL router & wait for DSL sync
6. Power on SPA3102 & wait for phone to register
7. Power on PC/Laptop (remember, make sure it does not connect via wireless)
8. Once PC/Laptop is up and running, see if you can now access SPA3102

If the above does not work, then the SPA may be setup up in non router mode, thus not passing out it's own IP addresses. Let me know how you go, as the next step would be to factory reset the SPA3102.

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thinhvy

136 posts

Master Geek

#176812 8-Nov-2008 11:50

coffeebaron:
thinhvy:
I'm sure that I plugged it correctly as I accessed to the device before without any problems.

OK, lets start from the beginning; 1st I assume this is a WxC provisioned SPA3102 running a VFX line?

1. power off ADSL router, SPA3102, PC/laptop, and if you have wireless on PC/Laptop disable too
2. Connect only the SPA3102 into ADSL router using ethernet cable from SPA "Internet" port, to a port on ADSL router
3. Connect ethernet cable from SPA3102 "Ethernet" port, to PC/Laptop port
4. Do not connect or power on any other PC's
5. Power on ADSL router & wait for DSL sync
6. Power on SPA3102 & wait for phone to register
7. Power on PC/Laptop (remember, make sure it does not connect via wireless)
8. Once PC/Laptop is up and running, see if you can now access SPA3102

If the above does not work, then the SPA may be setup up in non router mode, thus not passing out it's own IP addresses. Let me know how you go, as the next step would be to factory reset the SPA3102.

I have followed your instructions but still not be able to access to the device.Please tell me how to do a reset?Thanks

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coffeebaron

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#176865 8-Nov-2008 22:18

To factory reset:

1. plug a handset in to VoIP port
2. dial **** then 73738# then 1
3. Hangup & wait 20sec
4. repeat my previous procedure to access web interface

Hope that works.

IMPORTANT: this wipes the VFX config, you will need to manually re-enter the profile rule (below) to reprovision the SPA3102.
http://58.28.20.69/configs/default/default$MA.cfg

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