Recovery of a pre paid number

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sampler

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#281582 27-Feb-2021 09:16

Hey GZ Family,

Had an issue crop up yesterday which results in my question... Is anyone from VF able to confirm if its possible to recover a particular prepay number that has been deactivated (4-6 months ago) I assume due to no regular payments.

The person concerned would not mind via what method its made available to her if at all possible.

quickymart

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#2663323 27-Feb-2021 12:28

4-6 months ago? I highly doubt it.

From memory numbers go into quarantine for about 90 days, then they get released into the pool again - but @Linux would be able to confirm though.

k1w1k1d

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#2663324 27-Feb-2021 12:33

You could try ringing it to see if it has been reissued.

If it doesn't ring, you may have a chance?

sampler

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#2663332 27-Feb-2021 13:07

Sorry I was under the impression that it has not been reissued, but will check that out myself soon.

Linux

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#2663408 27-Feb-2021 16:18

Do you know the state of the MSISDN? If in ' paired ' state zero chance

MichaelC

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#2666627 2-Mar-2021 09:52

sampler: Hey GZ Family,

Had an issue crop up yesterday which results in my question... Is anyone from VF able to confirm if its possible to recover a particular prepay number that has been deactivated (4-6 months ago) I assume due to no regular payments.

The person concerned would not mind via what method its made available to her if at all possible.

Hi there,

Just wanting to confirm, was the number deactivated as it hadn't been topped up in 360/365 days?

For information on when numbers are recycled, check out http://help.vodafone.co.nz/app/answers/detail/a_id/4987/~/when-does-prepay-credit-expire

Thanks
Michael

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