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ANglEAUT

altered-ego
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#284531 28-Apr-2021 08:56
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Received this notification email from Vodafone yesterday for our business fiber installation

 

  • what's wrong with apostrophes (yellow highlight)
  • incorrect address listed (green highlight) - This was the address of one of our previous branches years & years ago
  • the tracking URL returns an "invalid URL error"

     

    • this is due to the spaces (%20) in the link (orange highlight)
  • the tracking URL contains tracking numbers for all previous UFB orders we placed

 

Posted as another example of the state of Vodafone systems.





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Linux
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  #2699081 28-Apr-2021 09:06
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Rikkitic
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  #2699087 28-Apr-2021 09:13
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The apostrophes are just a mismatch in the character encoding being used. It can usually be fixed with a setting change.

 

 





Plesse igmore amd axxept applogies in adbance fir anu typos

 


 


NickR1
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  #2699226 28-Apr-2021 12:47
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Hey,

 

I'm sorry, this is terrible. Rikkitic is right - this CRM likes to interpret apostrophes in strange ways sometimes.

 

I've sent this example out to a few people to begin investigating. If you don't mind - would you please PM me your account number for when they inevitably ask for it.




RunningMan
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  #2699262 28-Apr-2021 15:41
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And if you want to get really picky, why is modem capitalised?


ANglEAUT

altered-ego
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  #2699444 29-Apr-2021 09:48
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NickR1:

 

... If you don't mind - would you please PM me your account number for when they inevitably ask for it.

 

PM sent

 

 





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