Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1504 posts

Uber Geek
+1 received by user: 42

Trusted
Subscriber

Topic # 28557 4-Dec-2008 10:20
Send private message

The title says it all really.

Yesterday I ported to Telecom and want to ring vf to cancel my account. Their website only shows 0800 800 021 which is the automated menu. If I select on account, account info, it goes to a menu with four options, all automated.

Going to a vf store is not feasible as the nearest store is 80km away.

Anyone know a number I can call to actually speak with someone who can cancel my account?

Create new topic
BDFL - Memuneh
62065 posts

Uber Geek
+1 received by user: 12670

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 181954 4-Dec-2008 10:23
Send private message


1504 posts

Uber Geek
+1 received by user: 42

Trusted
Subscriber

  Reply # 181957 4-Dec-2008 10:26
Send private message

I thought that too but the sales person at Telecom told me to ring up and cancel the account. I want to make sure because I got caught out changing ISP about six months ago which ended up costing me another $70.

Hopefully Paul or John will confirm.

 
 
 
 


Minimalist
5512 posts

Uber Geek
+1 received by user: 431

Moderator
Trusted
Lifetime subscriber

  Reply # 181973 4-Dec-2008 11:23
Send private message

From memory, the 4th option is "press 4 if you aren't currently a Vodafone customer" - I used that.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 181992 4-Dec-2008 12:23
Send private message

If you port a number the connection is deactivated

Telecom person is incorrect



1504 posts

Uber Geek
+1 received by user: 42

Trusted
Subscriber

  Reply # 181997 4-Dec-2008 12:37
Send private message

Thanks for the info.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.