Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1620 posts

Uber Geek


#28557 4-Dec-2008 10:20
Send private message

The title says it all really.

Yesterday I ported to Telecom and want to ring vf to cancel my account. Their website only shows 0800 800 021 which is the automated menu. If I select on account, account info, it goes to a menu with four options, all automated.

Going to a vf store is not feasible as the nearest store is 80km away.

Anyone know a number I can call to actually speak with someone who can cancel my account?

Create new topic
BDFL - Memuneh
68869 posts

Uber Geek

Lifetime subscriber

  #181954 4-Dec-2008 10:23
Send private message

You shouldn't have to do anything. Once the porting is done the account will be closed, pending any balance payments.



These links are referral codes


Geekzone broadband switch | Eletcricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Coinbase | TheMarket | My technology disclosure


1620 posts

Uber Geek


  #181957 4-Dec-2008 10:26
Send private message

I thought that too but the sales person at Telecom told me to ring up and cancel the account. I want to make sure because I got caught out changing ISP about six months ago which ended up costing me another $70.

Hopefully Paul or John will confirm.


5657 posts

Uber Geek

Lifetime subscriber

  #181973 4-Dec-2008 11:23
Send private message

From memory, the 4th option is "press 4 if you aren't currently a Vodafone customer" - I used that.

19282 posts

Uber Geek
Inactive user

  #181992 4-Dec-2008 12:23
Send private message

If you port a number the connection is deactivated

Telecom person is incorrect


1620 posts

Uber Geek


  #181997 4-Dec-2008 12:37
Send private message

Thanks for the info.

Create new topic

News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41

Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55

NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30

Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05

Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18

Synology unveils DS16211+
Posted 17-Oct-2020 20:12

Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06

Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47

OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52

Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34

Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29

AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13

Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57

Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.