Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › One NZ (including Farmside) › What number do I call to cancel mobile account???
marmel

1924 posts

Uber Geek
+1 received by user: 226

ID Verified
Trusted

#28557 4-Dec-2008 10:20

The title says it all really.

Yesterday I ported to Telecom and want to ring vf to cancel my account. Their website only shows 0800 800 021 which is the automated menu. If I select on account, account info, it goes to a menu with four options, all automated.

Going to a vf store is not feasible as the nearest store is 80km away.

Anyone know a number I can call to actually speak with someone who can cancel my account?

Create new topic
freitasm
BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #181954 4-Dec-2008 10:23
Send private message

You shouldn't have to do anything. Once the porting is done the account will be closed, pending any balance payments.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 



marmel

1924 posts

Uber Geek
+1 received by user: 226

ID Verified
Trusted

  #181957 4-Dec-2008 10:26

I thought that too but the sales person at Telecom told me to ring up and cancel the account. I want to make sure because I got caught out changing ISP about six months ago which ended up costing me another $70.

Hopefully Paul or John will confirm.

scottjpalmer
6032 posts

Uber Geek
+1 received by user: 790

Moderator
ID Verified
Trusted
Lifetime subscriber

  #181973 4-Dec-2008 11:23
Send private message

From memory, the 4th option is "press 4 if you aren't currently a Vodafone customer" - I used that.



johnr
19282 posts

Uber Geek
+1 received by user: 2526
Inactive user


  #181992 4-Dec-2008 12:23
Send private message

If you port a number the connection is deactivated

Telecom person is incorrect

marmel

1924 posts

Uber Geek
+1 received by user: 226

ID Verified
Trusted

  #181997 4-Dec-2008 12:37

Thanks for the info.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright