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Forums › One NZ (including Farmside) › R216 mobile hotspot - locked or not?
kiwifidget

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#290672 26-Nov-2021 16:15
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Hi,

 

I have a R216 portable hotspot I purchased some years ago from VF.

 

I would like to try using it with a SIM from 2degrees.

 

I have inserted a 2D sim, but in the R216 app it shows it is connected to 2D but that there is no internet connection.

 

Does this mean the device is locked?

 

And if so, is it possible to unlock it?

 

Thanks.

 

 




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Jiriteach
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  #2820071 26-Nov-2021 22:27
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Those are not typically locked. You need to update the apn.

 

Create a new profile - Vodafone uses vodafone while 2degrees should be just internet as the APN




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kiwifidget

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  #2820096 27-Nov-2021 07:34
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@jiriteach thx, I don't suppose you have instructions on how to do that?




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  #2820101 27-Nov-2021 08:05
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kiwifidget:

@jiriteach thx, I don't suppose you have instructions on how to do that?



Don’t have it handy but try profiles > new profile > name it 2degrees and set apn to internet save and that should be it.




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kiwifidget

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  #2820104 27-Nov-2021 08:18
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@jiriteach and that is something done on the R216, or do I have to put the 2D sim in a phone for the apn change and then put it in the R216?




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  #2820113 27-Nov-2021 08:49
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They are not SIM locked but as above you manually need to create a new APN ' internet ' when the 2degrees SIM card is in the unit

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  #2820115 27-Nov-2021 08:51
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Does the E216 support 4G?

 
 
 
 

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kiwifidget

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  #2820116 27-Nov-2021 08:52
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Linux: They are not SIM locked but as above you manually need to create a new APN ' internet '

 

This is where you were trying to lead me yesterday right.

 

Before I got bogged down with dinner duty and evening webinars.




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kiwifidget

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  #2820118 27-Nov-2021 08:52
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The R216 supports 4G.




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  #2820119 27-Nov-2021 08:53
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Quick Google search looks like no L700 band28 support so very limited 4G support

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  #2820121 27-Nov-2021 08:58
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kiwifidget:

@jiriteach and that is something done on the R216, or do I have to put the 2D sim in a phone for the apn change and then put it in the R216?



Insert sim into R216 - start it - change APN in R216.




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kiwifidget

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  #2820140 27-Nov-2021 09:36
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@jiriteach  I only know of 2 ways of accessing the settings of the R216.

 

One is via the Mobile Wifi app on my phone which has very limited functionality and I can see no mention of APN there.

 

The second is via logging in to the R216 website portal, which I long ago forgot the password for :( 

 

Thats the one I'm going to need isn't it?




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  #2820145 27-Nov-2021 09:43
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Hard reset the unit and password will go back to default

kiwifidget

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  #2820146 27-Nov-2021 09:46
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Linux: Hard reset the unit and password will go back to default

 

A job for this afternoon.




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kiwifidget

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  #2820258 27-Nov-2021 14:45
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Job done!

 

Thank you everyone who helped.

 

 




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