So today I was thinking I am spending to much money texting a good mate and went to sign up for bestmate, went to the website (like they tell us too because they don't want us to call them) and did everything it asked, System comes back saying that its happening and it would take 5 mins for it to be active and it would text me.  Sweet I was thinking, that is easy, anyway 30mins later and still no text so log back in to see that "We've been unable to complete your request to purhcase this add-on please call 777" which is funny because the message before said it would be active in 5 mins. (and if there is an error it would have been nice to know, maybe a text saying it was not active). So I check all the details of the phone number and its all correct.



So call 777 from my phone and had to sit there and listen to them trying to drum up business for their home phone and internet package which is a pain in the butt when I just want to speak to someone, so after the menus i get to speak to someone that is kind of hard to understand (yep overseas call centre) and she pulls up my account, "OH yes there has been a problem, but I can't help you I have to email someone else to get the error removed and then you can try again", I told her i don't want to try again and just to add the number, "oh I can't help with that until the error is removed and I can't remove the error, but once i found out that it has been taken off then I will add the number for best mate" So now it has been 6 hours and still nothing, After dealing with vodafone I really don't expect the call centre person to text me at all (due to the horror stories i hear from here and else where) and I can't do a thing with my account due to the "you already have 1 request on your account"

ARGH

/Rant over