Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


YB



5 posts

Wannabe Geek


Topic # 29739 17-Jan-2009 11:04
Send private message

Hi guys,

I need a help. I bought a Linksys WAG160N and a PAP2T as my VOIP solution. They work fine but when my ADSL line drops, my VOIP line 1 disconnects and never comes back up automatically. The only way to bring it back up is to 1) manually change the IP address of the ATA device or 2) restart the router.

I tried many things but none solved my problem: upgraded firmware on both devices, configured port forwarding and port triggering on the router (5060), configured the ATA for DHCP and static IP address. I just can't get it to reconnect automatically. What makes it really bad is that every night my monitored alarm disconnects my ADSL.

I have been reading on this forum similar issues (one case with a Dynalink Router, I think Phil from WorldXChange was advising somebody).

Linksys support can only advise me to get a replacement for those, which I don't think is going to solve the problem.


Please, please! Can somebody help me?

Thank you very much,

YB

Create new topic
27578 posts

Uber Geek
+1 received by user: 7039

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 190158 17-Jan-2009 12:38
Send private message

Does your internet connection come back up OK?




YB



5 posts

Wannabe Geek


  Reply # 190161 17-Jan-2009 12:56
Send private message

Hi Steve,

Yes, the Internet connection comes back up ok. My wired and wireless devices instantly reconnect to the Internet but not the ATA.

I have been doing some new tests - I got an old Dlink ADSL router 504G I had stored in the attic, powered it on and connected my computer and ATA. Then I simulated the ADSL line drop (disconnected the phone line from the back of the router). I waited for line1 in  the ATA to drop off and then I reconnected the phone line in the Dlink router. It worked like magic, 30 seconds later the ATA line 1 was available again and the registration status was showing the device back online.

With these results, I can only imagine there is a problem with the WAG160N firmware. Called Linksys again, they want me to RMA the router. No matter how many times I say "I think it is a software issue" they keep asking me to go back to the store and get a replacement (BTW, the firmware its running is 1.00.10)

I am thinking in replacing the router - but by another model or even another brand...

Cheers,

Yehudi

 
 
 
 


27578 posts

Uber Geek
+1 received by user: 7039

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 190165 17-Jan-2009 13:05
Send private message

Try giving the ATA a static IP and then putting this IP on a DMZ and see if that resolves it.

YB



5 posts

Wannabe Geek


  Reply # 190176 17-Jan-2009 13:48
Send private message

Good idea. I tried, but it doesn't work. I am so frustrated with this router... I bought both devices Linksys thinking, "they have to work well together, they are made by the same manufacturer". What a mistake.

7948 posts

Uber Geek
+1 received by user: 813

Subscriber

  Reply # 190224 17-Jan-2009 19:28
Send private message

Have a look thru this site..

 

http://forums.linksys.com/linksys/board?board.id=VoIP_Adapters

 

 





Regards,

Old3eyes


YB



5 posts

Wannabe Geek


  Reply # 190343 18-Jan-2009 11:59
Send private message

Hi there,

Thanks for the url. I found people with similar issues on the Linksys forums. The most similar so far was this one: http://forums.linksysbycisco.com/linksys/board/message?board.id=VoIP_Adapters&message.id=5177&query.id=151004#M5177

The guy was experiencing the same issue but with a Netgear router. The solution was to upgrade the router's firmware and add the PAP2T on the router's DMZ.

My PAP2T is currently configured with a static address and its address on the DMZ list. Not sure if the WAG160N's DMZ functionality really works...

Cheers,

Yehudi

YB



5 posts

Wannabe Geek


  Reply # 191431 23-Jan-2009 05:04
Send private message

Folks, just an update about this issue. Following Linksys' advice, I replaced the router (via RMA) and got a brand new one. Surprise surprise - have got the same problem. Therefore, this is definetely not a hardware issue but a firmware issue. I will speak with Linksys support again, let's see what they've got to say....

Cheers,

Yehudi

Create new topic


Donate via Givealittle


Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14


A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21


Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33


GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47


Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47


LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45


New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52


2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10


D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09


Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58


Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14


FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40


Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33


Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27


Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.