[WXC/VFX] new vfx user, help with trixbox!

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] new vfx user, help with trixbox!

Beaker

74 posts

Master Geek

#29822 20-Jan-2009 16:53

Im trying to set up a trixbox for our internal PABX and having no end of problems

softphones just ring, but nothing ever happens. I cant seem to get the trunk to register and the guides are awfully confusing compared to what WxC sent me

Ive tried editing the sip.conf and sip_additional.conf as suggested in http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=17174 but it doesnt seem to take effect in the web interface, tried rebooting, same thing. Are the usernames and passwords supposed to remain in the aparent hashed formats?

here is what xnet sent me

Trunk/Peer Settings:
[General]
port = 5060
dtmfmode = rfc2833
disallow=all
allow=g729
allow=ulaw
allow=alaw

registertimeout = 20
regseconds = 180

[VFX]
type=peer
fromuser=37411XXX ; this is your VFX Number without the leading 0 i.e. 9950XXXX
host=pan.wxnz.net
insecure=invite,port
canreinvite=no
nat=yes
secret=xxxxxxxxxxxxxxxxxxxxxxxxxxxx
username=yyyyyyyyyyyyyyyyyyyyy

Registration Details:

register=37411XXX:xxxxxxxxxxxxxxxxxxxx:yyyyyyyyyyyyyyyyy@pan.wxnz.net/37411XXX

can someone please tell me what to enter and where.

Also now I cant seem to dial internally, always says everyone is busy!!

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Biddle Corp

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#190844 20-Jan-2009 17:15

Follow Tony's guide here and then buy the big guy a beer for saving you a few hours.

The only obvious change is that the disallow=all comment must be located above the allow field in the trunk settings. The order did not used to matter.

If you're in Wellington and need help let me know.

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coffeebaron

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#190932 20-Jan-2009 22:40

Take out allow=g729

This codec requires a license, and although Trixbox can pass through this codec, it often causes too many problems if not setup correctly.

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Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

Beaker

74 posts

Master Geek

#190954 21-Jan-2009 07:24

Thanks,Ill try that today,

Interestingly, I threw the details into a Virtual Machine I was playing with before I put it on the full blown machine (prior to setting up any trunks) , and it worked perfectly. Except it still doesnt accept incoming calls, gives me xnets voicemail prompts. any suggestions there? I have the incoming routes pretty much blank

sbiddle

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#190964 21-Jan-2009 08:11

Beaker: Thanks,Ill try that today,

Interestingly, I threw the details into a Virtual Machine I was playing with before I put it on the full blown machine (prior to setting up any trunks) , and it worked perfectly. Except it still doesnt accept incoming calls, gives me xnets voicemail prompts. any suggestions there? I have the incoming routes pretty much blank

When you say "pretty much" do you mean you have none? Without an incoming route you won't get any incoming calls.

Beaker

74 posts

Master Geek

#190969 21-Jan-2009 08:41

What I have set is

Any DID / CID going thru to my ring group, which all extentions are added to.

Someone mentioned having to put the trixbox on an external IP? surely NAT should work, or is it best to put it in a DMZ

What im getting when I dial the number is.

'The Party you are trying to call, is not available' please try again later' so I think its not passing thru to my trixbox.

Do I have to put anything under 'user context' and fill out the incoming section?

sbiddle

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#190976 21-Jan-2009 09:56

You have remembered to edit your host file to add the wxc IP address?

What do you get if you do a sip show registry or sip show peers? Are you registered OK?

joshp

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#190983 21-Jan-2009 10:17

If you can PM me your number I can check your registration state. One little trip in trixbox, when entering the registration string in the GUI, trixbox automagically populates the register= string, so if you have entered in there registration=blahblah, trixbox will generate registration=registration=

Try removing the registration= in the gui see if that helps. If I get your number I should be able to look a little deeper for you.

Cheers

Josh

http://wxc.co.nz

Beaker

74 posts

Master Geek

#191068 21-Jan-2009 14:59

got it working! not sure what did it.

but here is my config

port=5060
dtmfmode=rfc2833
disallow=all
allow=ulaw&alaw
registertimeout=20
regseconds=180
type=friend
fromuser=3XXXXXXX
host=pan.wxnz.net
insecure=invite,port
canreinvite=no
nat=yes
secret=(supplied by xnet)
username=(supplied by xnet)
bindport=5060
bindip=0.0.0.0
externip=my external IP address
domain=pan.wxnz.net
allowexternaldomains=yes

Beaker

74 posts

Master Geek

#191397 22-Jan-2009 22:19

OK, Now what I want to be able to do, is be able to transfer calls to my mobile.

so what ive set up is.

IVR for me. Press 1 to leave voicemail, press 2 to be sent to my mobile.

so I added my mobile number in the asterisk phonebook. and on the IVR< clicked on phonebook entries.. and my entry I entered is not there.. im sure thats how its supposed to work??

mruane

420 posts

Ultimate Geek

#191453 23-Jan-2009 09:03

Using the IVR to call outbound will work - I use it myself. In my case, I created a Ring Group consisting of one number - the mobile number followed by the # character. In the IVR menu, select the numeric option and direct it to the ring group.

Just be sure that you have an available outgoing trunk to handle the call. Remember you will be consuming one trunk with the incoming call. Some providers allow two calls on the same trunk (one inbound and one outbound) but probably not all providers.

Cheers Mike

Beaker

74 posts

Master Geek

#192682 29-Jan-2009 10:28

OK have changed nothing, now I have a new problem, if someone calls in, user can hear me, I can hear them, if I call out, I cant hear them, they cant hear me. Ive forwarded UDP / TCP ports 5060-5070 to my trixbox, was working fine up until yesterday

sbiddle

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#192683 29-Jan-2009 10:31

Beaker: OK have changed nothing, now I have a new problem, if someone calls in, user can hear me, I can hear them, if I call out, I cant hear them, they cant hear me. Ive forwarded UDP / TCP ports 5060-5070 to my trixbox, was working fine up until yesterday

You obviously have a NAT issue or a firewall blocking the RTP traffic. SIP traffic is carried on port 5060, RTP (voice) used 10000-20000 by default in Asterisk. You need to edit rtp.conf to reduce this slightly (10001-10050 is fine) and then open these ports.

Beaker

74 posts

Master Geek

#192692 29-Jan-2009 11:02

Have tried this, also gone to the point of setting my trixbox as a DMZ IP. so any unrouted ports will see it

sbiddle

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#192697 29-Jan-2009 11:35

Without knowing your exact setup or having access to the box it's hard to really know what it could be.

Beaker

74 posts

Master Geek

#192926 30-Jan-2009 14:36

this is really becoming painful now

yesterday I reset everything and it worked again, now I have a proper IP phone, I can dial out the trunk, but the other end cant hear me. if I dial a user on the LAN, I cant hear them, they cant hear me.

this is friggan annoying the crap out of me

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