Vodafone PIP fibre connection down Monday 2022-11-07 WELLINGTON

Forums › One NZ (including Farmside) › Vodafone PIP fibre connection down Monday 2022-11-07 WELLINGTON

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Geek
+1 received by user: 15

#302200 7-Nov-2022 09:53

Anyone with a WELLINGTON Vodafone PIP fibre connection down ?
Trying to figure out when it dropped but assume this morning.
Can't get through their call centre

theUtmost

50 posts

Geek
+1 received by user: 15

#2992862 7-Nov-2022 09:57

Update: Link last seen 9:04am this morning

theUtmost

50 posts

Geek
+1 received by user: 15

#2992883 7-Nov-2022 10:35

from https://downdetector.co.nz/status/vodafone/

Looks like other people might be having issues too?

Email into account mgr and MSC

theUtmost

50 posts

Geek
+1 received by user: 15

#2992887 7-Nov-2022 10:55

Vodafone (sorry, One) have acknowledged a local issue:

Yes there seems to be an issue in the Wellington Region currently with a power issue at one of our sites that hosts voice and data services. This is causing voice and data issues in the Wellington region, including Cuba, Willis, Taranaki Streets and some other sites too. It is a P1 and under investigation. They have electricians on route to the site now.

theUtmost

50 posts

Geek
+1 received by user: 15

#2992898 7-Nov-2022 11:26

Connection seems restored.

Just awaiting confirmation from Vodafone that they regard the outage as "resolved" ie there are no further remedial works required for the power supply.

theUtmost

50 posts

Geek
+1 received by user: 15

#2992920 7-Nov-2022 11:45

Vodafone have closed the case:

Power is restored with no further issues expected as no other remedial work is required.