My parent have been with Ihug for a while now, and because the service is absolutely apalling and the cost is comparatively high since Vodafone stepped in, I'm thinking of changing them to a new ISP. Does Ihug/Vodafone have a service which will allow them to keep their @ihug.co.nz email address for a fixed monthly fee? I know other ISP's have this feature, but I can't find anything on Vodafone's ridiculously bad website (which is falling over right now anyway). Thanks.
Yeah that's basically the best thing to do, change to the cheapest ihug plan possible in order to keep the email for now. Then ween your parents off using the ihug account by getting them to an email account from your own registered domain and cheap hosting.
A single vodafone/ihug account can have 4 additional pop mailboxes, and they can be fowarded if you email them, so you can get 4 other dissatified ihug users and split the payment or whatever - makes it more tollerable.
You can have up to 10 additional email addresses (including an internet service username). It will cost you $4.95 per month to retain an email address and any others existing on the same account.
You have to do it in stages - first join the accounts together - that takes a zero balance on both and the concent of both account holders - then later change the get 3 to an additional mailbox instead.
I have done it 3 times sucessfully, but when they hire the people of the caliber that they do it can be like talking to a short fat plank
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