Robocall targeting OneNZ

Forums › One NZ (including Farmside) › Robocall targeting OneNZ

Oblivian

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#305858 8-Jun-2023 15:37

Well that was interesting

‪09-858 8865‬

"Your one nz account is about to be suspend" (something along those lines but broken english bot)

For english press 1m For Chinese press 2.

On plan business with an old-school 6 digit so was surprised it found me.

Am I behind the ball and its an old one or new that others may have struck today too.

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#3086623 8-Jun-2023 16:05

I've been getting a few calls the last few weeks that my phone identifies as 'suspected spam', all from 09 numbers - last night's was from 09 883 1329. (With Kogan, so on One's network.)

I just ignore the calls so have no idea what they're after, but assume it's the same kind of rubbish.

Am I best to ignore like I do or answer them? (Unsure if there's any parallels to spam emails in that responding confirms the account is active.)

openmedia

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#3086627 8-Jun-2023 16:29

Call from 022 176 4504 on Monday informing my that there were issues with my OneNZ account.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

konfusd

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#3086628 8-Jun-2023 16:30

We’re aware of this - details at https://one.nz/help/frauds-scams-and-safety/scam-alerts/ including a (linked) form where you can report any calls you receive.

I volunteer my time on here, and all opinions expressed are my own and do not necessarily reflect those of my employer.

Oblivian

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#3086653 8-Jun-2023 17:05

No mucking about if it's hit me same day then.. reported.

Hope it's not a sign of a form of account contact privileged breach. Part the bonus of being a 6 digit is missing most the 7-8 more common disposable targets.

stick

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#3086664 8-Jun-2023 17:58

Oh no way, I got the same call today too, just from a different Auckland number. I didn't answer but just listened to the voicemail. My first scam call in a while :)

The exact words were "Press 1 for English, press 2 for Chinese. Hello One New Zealand urgent notice. Your account will out of service soon" repeated multiple times

ezbee

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#3086672 8-Jun-2023 19:49

Snap !, same OneNZ about to expire thing , but phone number 092426931

I also got a more threatening follow up to the Road Toll Due text.
A different number from the original test, +61466614028

Disliked "You failed to pay the toll....

Well I'm crushed.

I tend to block these numbers, though as they seem to rotate through large blocks of numbers its possibly futile.

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quickymart

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#3086723 8-Jun-2023 20:20

I had one of these on Tuesday, but from a private number. I just hung up.

cooljoo

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#3088437 11-Jun-2023 13:09

It happened to me on Friday from 09 790 6402.

Clearly a spoofed number since I called back using a private phone with caller id hidden and it said the number does not exist.

I told Skinny about this but they can't block on their end.

quickymart

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#3088439 11-Jun-2023 13:13

Problem with trying to block numbers in that way is it's quite like playing whack-a-mole; you block that number they called you from, 5 minutes later they're calling you from a completely different one.

tim0001

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#3088538 11-Jun-2023 15:53

stick:

The exact words were "Press 1 for English, press 2 for Chinese. Hello One New Zealand urgent notice. Your account will out of service soon" repeated multiple times

I got the same one but my phone showed a call from "Waitakere Hospital" 098390000. Is it possible to fake the caller ID?

Scotdownunder

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#3088584 11-Jun-2023 16:03

It is all too easy to fake call numbers. Same with internet addresses.

The telephone and Internet standards of the past were all written with no regards to security. However, I think Telcos and ISPs could do better. How hard is it to check the caller ID against the line making the call and block it, especially when all telephone & mobile switches are computer controlled.

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Linux

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#3088590 11-Jun-2023 16:32

tim0001:

stick:

The exact words were "Press 1 for English, press 2 for Chinese. Hello One New Zealand urgent notice. Your account will out of service soon" repeated multiple times

I got the same one but my phone showed a call from "Waitakere Hospital" 098390000. Is it possible to fake the caller ID?

@tim0001 Oh yes very simple

BlakJak

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#3090286 15-Jun-2023 13:27

Got this call myself an hour ago. Even managed to record part of it. Caller id was 021 1xx xxx - not aware that any real six-digit numbers started with 1.

No signature to see here, move along...

Linux

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#3090291 15-Jun-2023 13:46

BlakJak:
Got this call myself an hour ago. Even managed to record part of it. Caller id was 021 1xx xxx - not aware that any real six-digit numbers started with 1.

Correct they don't only 0213xxxxx to 0219xxxxx

duckDecoy

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#3090293 15-Jun-2023 13:51

Does anyone know what happens if you stay on the call and push 1 or 2?

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