Looking at an account that is set up for $ 30 auto top up and noticed it failed last month.
A $ 30 auto top up happened on 19 March. On 16 April the account was charged $ 15 and on 14 May, another $ 15 charge.
At this point, the auto top up should've happened but it did not. When it was time for another charge the account had almost $ 0 balance and it didn't renew automatically.
Just now I did a manual top up using the credit card stored, and it worked.
Any one else seeing auto top up failing since last month?