Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


39 posts

Geek


Topic # 31225 9-Mar-2009 15:49
Send private message

First the bad: My VFX line died on Friday and after much server rebooting and many arguments with the command line I decided to try ringing it from my mobile. Things we're not looking good; instead of forwarding to my mobile as it should I got a "Number out of service" announcement. This indicated to me that it was probably a VFX issue so I emailed the XNet helpdesk. From 7:30pm Friday until 1:30pm Monday I didn't hear a thing, not even an acknowledgement of my email, so I decided to give them a ring. The Tech Support guy informed me that my entire package had been cancelled, but he didn't know why. As my broadband seemed to be working he thought it was probably a mistake. He said he would need to speak to the provisioning team and get back to me :-(

Then some good: An hour later the tech rang back and said everything had been reinstated. After reconfiguring Asterisk with the new username/password everything was working again. I had feared the re-provision would take days and the guy wouldn't ever ring me back, but despite the initial lack of email assistance and the balls-up with the account I was pleasantly suprised by XNet's response - I got through on the phone within a minute of ringing and the re-provisioning and ringback were all inside an hour :-)

Now the interesting: The email I received with my Asterisk details had an interesting difference from everything I've read on this forum... the server is no longer as.wxcnz.net, it's now: pan.wxnz.net it still seems to resolve to the same IP, but the DNS seems to be working, so it doesn't look like we need to use the hosts files any more. Can anyone else confirm this? Maybe it's time to update the instructions in the "Getting Started" posts?   


Create new topic
205 posts

Master Geek
+1 received by user: 1

Trusted
WorldxChange

  Reply # 200288 10-Mar-2009 09:22
Send private message

Yes both ways will work, pan.wxnz.net is simply resolvable and hence no need to update the host files.  The IP address will not be changing any time soon so it really is up to the user which one they use :)




2584 posts

Uber Geek
+1 received by user: 5

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 201589 17-Mar-2009 11:14
Send private message

On a similar note. I have a pap2 which is now going though a Astaro firewall/gateway. I have it working using traffic filters but Astaro has built in support for VOIP. To use that I have to supply the IP address or DNS for the VFX server.

Is it the same server as as Asterisk uses?

Edit; also just confirming that VFX uses SIP?







Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

199 posts

Master Geek
+1 received by user: 7

Subscriber

  Reply # 201975 18-Mar-2009 17:18
Send private message

You should be able to use it if you specify 58.28.20.150 as the SIP server in your gateway.  That said, it's not really recommended that you use any application layer gateways as they can interfere with your service.  If you get it working, that's great, but I would tell you just to allow it on your firewall and use it that way.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.