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Topic # 31451 18-Mar-2009 00:33
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Hey guys just to let you guys know there system can just take away your number and close down the account with out no one knowing about it. it happen to me. and i am waitting to get it back to connect it back up. it happen to me and its not cool. and they do not know why its be disconnected too. and they are very amazed by it. just a lill warning to you guys out there this may happpen to you




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  Reply # 201929 18-Mar-2009 15:42
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Sounds pretty dubious. The system will have some reason for doing it, whether or not they will tell you what it is will presumably be dependant on whose stuff-up it is.

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Reply # 201941 18-Mar-2009 16:04
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Double posting around different forums are we now

http://forum.vodafone.co.nz/index.php?showtopic=1890

John

 
 
 
 


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Reply # 201959 18-Mar-2009 16:46
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and I still don't have a PM from yourself

John

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  Reply # 201962 18-Mar-2009 16:48
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cws82us: Hey guys just to let you guys know there system can just take away your number and close down the account with out no one knowing about it. it happen to me. and i am waitting to get it back to connect it back up. it happen to me and its not cool. and they do not know why its be disconnected too. and they are very amazed by it. just a lill warning to you guys out there this may happpen to you


Dude, less time in front of your PC and more time at school English classes.

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Reply # 201966 18-Mar-2009 16:55
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The only reason I can think of is its a prepay connection and a topup has not happened in 13 months

Credit expirey is 12 months

John

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  Reply # 201995 18-Mar-2009 18:42
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stevenz: Sounds pretty dubious. The system will have some reason for doing it, whether or not they will tell you what it is will presumably be dependant on whose stuff-up it is.


I agree, I doubt Vodafone would do this to a paying customer.

Are you sure you don't owe them money?

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  Reply # 202004 18-Mar-2009 19:21
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I find this hard to beleive also.

He's left no PM for Johno to sort it out and by the way he's written his post, it sounds like he's silly enough to have called up and disconnected or not topped up in 13 months and then forgotten about it.

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  Reply # 202005 18-Mar-2009 19:23
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One of mine seemed to vanish in but a few months, it was fitted to the GPS tracker in my car while I used the other one (which is in another automated device). Is there any way you can check this John? Cairo were as per usual, of utterly no help.


I had a whole pile of unactivated "Preactive" sims get pulled from under me a few years back a couple of (very nice) 021 numbers and a large batch of 029 Prepay sims. Not good and never got an explanation.



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  Reply # 202092 19-Mar-2009 08:59
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i allready got a tech to look into it for me. and they fixed it up for me




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  Reply # 202104 19-Mar-2009 09:48
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cws82us: i allready got a tech to look into it for me. and they fixed it up for me

What was the issue?







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  Reply # 202199 19-Mar-2009 15:53
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paradoxsm: One of mine seemed to vanish in but a few months, it was fitted to the GPS tracker in my car while I used the other one (which is in another automated device). Is there any way you can check this John? Cairo were as per usual, of utterly no help.


I had a whole pile of unactivated "Preactive" sims get pulled from under me a few years back a couple of (very nice) 021 numbers and a large batch of 029 Prepay sims. Not good and never got an explanation.


And there is _still_ no warning of this on the exterior of the sim pack bout an expiration or when it will expire. The last answer I had was that it had expired and I had waited too long and it was too bad. The store (who are actually helpful) would have given me another one if I had kept the whole lot, but I had thrown all the paper crap out (this was pre the little box things)




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