Standard handset features on Vodafone

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Standard handset features on Vodafone

simon14

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#31576 22-Mar-2009 23:32

Why doesn't Vodafone allow us to utilise any of the standard features available on just about every handset like three way calling and call transfer?

The only feature i can think of that we can use is call waiting. Is there a reason why we can't do three way calling and call transfer considering all our handsets allow it?

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#202699 23-Mar-2009 02:41

simon14: Is there a reason why we can't do three way calling and call transfer considering all our handsets allow it?

By three way calling, do you mean a conference call with yourself and two other parties? If so, I'm sure I've done this a couple of times on Vodafone.

No idea about the call transfer thing.

johnr

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#202707 23-Mar-2009 07:33

Vodafone nz does not support 3 way calling they support 6 way calling you and 5 other calls if your on account just request multi party calling and CT is used by alot of corp customers

John

johnr

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#202708 23-Mar-2009 07:35

CSRs may know it as group call no cost to get it added either. Group call i used lots back in the late 90s with off peak advantage

sbiddle

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#202711 23-Mar-2009 07:52

3 way calling has been available since BellSouth launched here but as John says now supports up to 6 way.

On a Nokia for example you simply make a call, put it on hold, make a 2nd call and then go to the conference option in call option. Works great.

johnr

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#202718 23-Mar-2009 08:32

Hey group call all covered off here

http://www.vodafone.co.nz/services/calling/groupcall.jsp

John

simon14

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#202754 23-Mar-2009 11:43

That's cool - i wonder why it doesn't come standard?

Be great to test out with your bestmates/family members as it won't cost anything for the calls :)

johnr

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#202756 23-Mar-2009 11:48

simon14: That's cool - i wonder why it doesn't come standard?

Be great to test out with your bestmates/family members as it won't cost anything for the calls :)

Yes it will work with bestmate & Family

John

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simon14

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#202763 23-Mar-2009 12:09

Mines all setup and working perfectly.

The guy didn't know what group call was though, he thought i meant Family.... i actually had to guide him to the group call page on the vodafone website so he knew what i was tlaking about, classic. Nice guy though, i'll give him that.

johnr

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#202772 23-Mar-2009 12:30

simon14: Mines all setup and working perfectly.

The guy didn't know what group call was though, he thought i meant Family.... i actually had to guide him to the group call page on the vodafone website so he knew what i was tlaking about, classic. Nice guy though, i'll give him that.

Glad its all sorted

John

richms

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#202801 23-Mar-2009 14:45

johnr:
simon14: That's cool - i wonder why it doesn't come standard?

Be great to test out with your bestmates/family members as it won't cost anything for the calls :)

Yes it will work with bestmate & Family

John

The page says

There's no cost to activate groupCall on your mobile, you simply pay for the individual calls at your standard plan rate. Each person you add to your groupCall is treated as a separate call, and is charged at your standard plan rate per minute.
Your standard plan rate is the rate per minute which applies to your plan, and does not include any bundles, Add-Ons or Calling Groups.

which is counter to what you say. can you confirm that it would work for free calls if I was to call out to one bestmate and then add the second one in?

An a tangent to this, does anyone know if there is a way to do a conference addition thru AT commands to a cellphone?

Richard rich.ms

simon14

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#202806 23-Mar-2009 14:56

Good point richms.

Just logged into my account and it appears not to have charged me or taken away free minutes for the test conference call i ran a few hours ago.

I'll run another one now with 4 phones and check again in a few hours.

johnr

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#202810 23-Mar-2009 15:05

simon14:
Good point richms.

Just logged into my account and it appears not to have charged me or taken away free minutes for the test conference call i ran a few hours ago.

I'll run another one now with 4 phones and check again in a few hours.

I have already answered this above

simon14

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#202811 23-Mar-2009 15:10

johnr:
simon14:
Good point richms.

Just logged into my account and it appears not to have charged me or taken away free minutes for the test conference call i ran a few hours ago.

I'll run another one now with 4 phones and check again in a few hours.

I have already answered this above

Actually, you just stated "it would work with bestmate and family". You didn't say it wouldn't cost anything.

The Vodafone website does state it will cost according to this text:

There's no cost to activate groupCall on your mobile, you simply pay for the individual calls at your standard plan rate. Each person you add to your groupCall is treated as a separate call, and is charged at your standard plan rate per minute.

Your standard plan rate is the rate per minute which applies to your plan, and does not include any bundles, Add-Ons or Calling Groups.

However, since logging in and checking, it doesn't appear to be charging me which means the Vodafone website isn't showing the correct information?

johnr

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#202812 23-Mar-2009 15:15

That was written before bestmate and family was released

John

simon14

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#202814 23-Mar-2009 15:18

johnr: That was written before bestmate and family was released

John

OK, fair enough. But it also states that bundled minutes won't be used either.

Can you confirm this is still the case? Ie, if you called a landline and had minutes remaining, would it charge you at your standard rate or use the bundle of minutes?

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