HFC Modem Reliability

Forums › One NZ (including Farmside) › HFC Modem Reliability

prevaljo

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#316065 12-Sep-2024 20:59

In the last nine months I've had two HFC modems expire and one case of one needing to be reset by the service desk. Is this really unfortunate or is this typical for this HFC kit.

quickymart

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#3281578 12-Sep-2024 21:18

My opinion is the cable network is old and a bit tired now. If you can get fibre, I would suggest getting it installed while installations are still free as they won't be forever.

I've had 0 issues with mine and had it since at least 2015.

nztim

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TEAMnetwork

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#3281593 13-Sep-2024 06:20

The thing is the HFC cable (900/100) is 68$ per month vs $105 for fiber

and in the latest comcom report HFC is outperforming fiber because its less congested than it once was

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

MaxineN

Max
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#3281595 13-Sep-2024 07:05

The TC4400 (your HFC modem and the only one One supplies) is a fragile thing but there's a lot of factors in play including what's happening at the node.

Not to mention there's always constant works to fix splitters and amps so you don't get a degraded experience.

Then you had the issues with overhead installs vs underground.

Power outages can be an issue too.

But it's dirt cheap.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

Rickles

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#3281675 13-Sep-2024 12:15

I'm in Wellington using the same HFC modem for around 5 years now ... no problems.

DodgerNZL

37 posts

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#3283580 18-Sep-2024 15:39

I've just had to replace my HFC modem after what could be 20 years+ of connection.

We were getting multiple internet outages a day that would be fixed by a power off and on of the modem (not router)

Overall, have had no real issues with the HFC network, and speeds are around 970down for less than $70 a month.