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140 posts

Master Geek
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Topic # 31674 26-Mar-2009 13:30
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I am confused.  Really confused.  According to this page I should be eligible for the half-price promotion as I signed up yesterday to "1GB mobile broadband for your Mobile Data Device on a 24 month term".


However, at the vodafone store in Queensgate Lower Hutt the salesman told me it wasn't eligible - it was only eligible for those using a vodem.


Today I called 777 and the CSR checked with his supervisors and said pretty much the same thing.  Which is correct - the website or the CSR/salesman?  Or am I reading it incorrectly?

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19282 posts

Uber Geek
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  Reply # 203506 26-Mar-2009 13:51
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As I understand you are correct

John



140 posts

Master Geek
+1 received by user: 4


  Reply # 203512 26-Mar-2009 14:17
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That's good to know.  Will the credit be applied automatically then?  I sure don't want to have to chase this up through the CSRs.

19282 posts

Uber Geek
+1 received by user: 2600
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  Reply # 203514 26-Mar-2009 14:21
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nairda: That's good to know.  Will the credit be applied automatically then?  I sure don't want to have to chase this up through the CSRs.


I have no idea if I was you I would chase it up with the store

Show them the INFO on the website and take it further

John

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