Mobile Broadband Promotion issue

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nairda

140 posts

Master Geek
+1 received by user: 4

Topic # 31674 26-Mar-2009 13:30

I am confused. Really confused. According to this page I should be eligible for the half-price promotion as I signed up yesterday to "1GB mobile broadband for your Mobile Data Device on a 24 month term".

However, at the vodafone store in Queensgate Lower Hutt the salesman told me it wasn't eligible - it was only eligible for those using a vodem.

Today I called 777 and the CSR checked with his supervisors and said pretty much the same thing. Which is correct - the website or the CSR/salesman? Or am I reading it incorrectly?

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 203506 26-Mar-2009 13:51

As I understand you are correct

John

nairda

140 posts

Master Geek
+1 received by user: 4

Reply # 203512 26-Mar-2009 14:17

That's good to know. Will the credit be applied automatically then? I sure don't want to have to chase this up through the CSRs.

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 203514 26-Mar-2009 14:21

nairda: That's good to know. Will the credit be applied automatically then? I sure don't want to have to chase this up through the CSRs.

I have no idea if I was you I would chase it up with the store

Show them the INFO on the website and take it further

John