One NZ hardware

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OrphanAnnie

40 posts

Geek
+1 received by user: 4

#318226 28-Dec-2024 15:06

We live rurally and just over two years ago, our copper phone line was discontinued however neither fibre or wireless is available in our location so we still have adsl broadband. At the time, we needed the landline and because our existing phones weren't compatible with VOIP. One NZ provided us with a modem and VOIP phone plus extra handset free. My question is, if I terminate the agreement with One NZ, do I have to return the hardware or can I just ditch it?

RunningMan

9184 posts

Uber Geek
+1 received by user: 4834

#3325351 28-Dec-2024 15:10

Probably depends on the agreement when you set this up with them. Sometimes it would be outright purchase, sometimes rental.

Have you got the agreement details handy?

OrphanAnnie

40 posts

Geek
+1 received by user: 4

#3325360 28-Dec-2024 16:23

Thanks for your reply RunningMan. I looked for the agreement before I posted and couldnt find it but I've had another look and I've found it. It states that they will provide me with a free modem and voip phones however under Consumer Terms, it states that I must return all equipment provided upon request so I guess I just wait until they ask for it, if they do?