Fair Use Policy

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simon14

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#31932 5-Apr-2009 15:37

Vodafone has in place a Fair Use Policy on all services.

In regards to BestMates, Family and Free Weekends, all i want to know is, how much usage is considered in breach of Vodafones Fair Use Policy?

No where on Vodafones website does it state at what point your usage will be considered "unfair".

Is it after 5,000 bestmate text messages are sent? Or 5,000 Family mintues in any given month? What is the limit on their "unlimited" plans?

I have nothing against fair use policies, i just want to know what the limits are as these services are not unlimited as stated in the advertisements.

johnr

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#205413 5-Apr-2009 15:53

There is no figure its common sense

simon14

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#205425 5-Apr-2009 17:38

johnr: There is no figure its common sense

And what is there definition of common sense?

paradoxsm

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#205432 5-Apr-2009 18:24

I've thrashed them and have not been contacted, Just don't keep it forever connected on video calls or obviously continually sending sms from a terminal and you should be ok.

simon14

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#205433 5-Apr-2009 18:27

paradoxsm: I've thrashed them and have not been contacted, Just don't keep it forever connected on video calls or obviously continually sending sms from a terminal and you should be ok.

Trashed them as in using 5,000 minutes a month? or thrashed them as using 500 bestmates minutes?

I'm just trying to get a ballpark figure here :)

johnr

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#205434 5-Apr-2009 18:28

simon14:
johnr: There is no figure its common sense

And what is there definition of common sense?

Someone else help me please

John

boby55

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#205440 5-Apr-2009 19:06

It means you cannot leave it on all day everyday the whole month

simon14

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#205450 5-Apr-2009 21:04

But say 4 hours a day is acceptable?

equates to 7,200 minutes a month.

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johnr

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#205451 5-Apr-2009 21:09

simon14: But say 4 hours a day is acceptable?

equates to 7,200 minutes a month.

Ask yourself would you do that many minutes?

simon14

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#205452 5-Apr-2009 21:12

Well, no i don't have that many friends hahaha... but my sister talks to her boyfriend every night for at least a few hours. which got me thinking and hence this topic :)

johnr

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#205453 5-Apr-2009 21:15

simon14: Well, no i don't have that many friends hahaha... but my sister talks to her boyfriend every night for at least a few hours. which got me thinking and hence this topic :)

Few hours a night I would say nothing wrong with that

John

simon14

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#205454 5-Apr-2009 21:17

That's still 3,600 minutes a month.... shes really getting her moneys worth for that $6

scottjpalmer

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#205455 5-Apr-2009 21:19

To me it is all but unlimited, the fair use bit is just a backstop that is there in case they need it.

A few hours a day even 5 or 6 would surely be acceptable. 23 hours a day might even be but if it caused some sort of issue, the fair use policy could be invoked as 23 hours a day could be easily argued excessive/abusive where "you're using it too much" in the absence of such a policy would be weak.

johnr

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#205456 5-Apr-2009 21:20

simon14: That's still 3,600 minutes a month.... shes really getting her moneys worth for that $6

Don't forget about the SMS as well

John

simon14

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#205457 5-Apr-2009 21:23

That sounds logical - they do need a legal way out if someone abuses the network.

When they first laucnhed Video Calling it was free with a fair use policy. The fair use policy stated that anything above 2000 minutes a month was excessive. Was just wondering if they had a figure for this policy but as Johnr pointed out, its just common sense.

paradoxsm

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#205461 5-Apr-2009 23:27

I seriously think it's there just to stop people doing "out of the ordinary" stuff like setting up 3 way video calls and then putting the phones in the drawer on charge for a week or using it as a constant 2-way data transmission setup through SMS. Just because they can.