Could be a big bang?

Some customers may experience a loss of 4G & 5G

Type:Mobile

Start:06:00 01/05/26

ETA Fix:TBC

This is reported for half of Canterbury and Welly... Yet I have just posted from a One NZ mobile IP...

Perhaps the impact has yet to be measured.

Aucklandjafa:

 

Has anyone else loss fibre in Porirua? I see One has a mobile outage, but nothing re fibre. Have reset ONT and router to no avail. Both are showing all the correct lights.

 

I've got a client who has a one nz fibre out in CHCH I'm about to head to investigate and their Nelson office out too. One of the staff said her home one out aswell also onenz in Christchurch

I've seen discussion of this on a technical group I'm part of, a large number of OneNZ customers in Wellington and Christchurch having issues.

Fibre is out for us here in Kelburn. Started just before 6am. 

Count me and a few other sites in Christchurch out with fibre 

sub3:

 

Fibre is out for us here in Kelburn. Started just before 6am. 

 

yeah, about the same time for me too - was going fine at 5am

saying that, Chorus have an outage in Kelburn, so whether that’s just a coincidence?

I was actively using it at the time, and stopped about 5:50am...just as I was about to join a 6am meeting with my US employer. 

Aucklandjafa:

 

saying that, Chorus have an outage in Kelburn, so whether that’s just a coincidence?

 

Issues with fibre here in Petone

I'm out in Christchurch.  Maybe time to rename post heading lol

Looks like fibre on One is down everywhere

On a tangential note I notice that the date and timestamp for postings on this forum are out by 24 hours.  

Russcolli:

 

Looks like fibre on One is down everywhere

 

Can't be - Their network status doesn't show any internet issues except for 2 minor regional outages ;)

I've run, sat on hold for 40 minutes before and as soon as I speak to someone they say "there is an outage affecting everyone" - I responded why doesn't it say so on the status page and got crickets.

mobiusnz:

 

Russcolli:

 

Looks like fibre on One is down everywhere

 

 

Can't be - Their network status doesn't show any internet issues except for 2 minor regional outages ;)

 

I've run, sat on hold for 40 minutes before and as soon as I speak to someone they say "there is an outage affecting everyone" - I responded why doesn't it say so on the status page and got crickets.

 

That would be far too sensible!

Seems to be a partial outage, I'm on One NZ Fibre in Lower Hutt and a few sites like geekzone are working (barely)