VFNZ disable/enable voicemail

Forums › One NZ (including Farmside) › VFNZ disable/enable voicemail

hasole

384 posts

Ultimate Geek

#32514 18-Apr-2009 22:14

Does anyone know if VF would be annoyed if when i'm in the country I turn my voicemail off and when I'm overseas (every second month) I get them to turn it back on (to avoid the roaming charge $1/min to receive a call hurts).

johnr

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#207847 18-Apr-2009 22:28

You can control it yourself from the handset

Call Vodafone ask them to remove the divert to voice mail

Then in the diverts menu of your handset set diverts to 021700100

and you can control calls to voice mail yourself

John

johnr

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#207848 18-Apr-2009 22:34

When roaming you only pay $1 per min when call is answered if not answerd no charge

Vodafone AU is the only country calls can come back to voice mail in NZ when the handset on (this will incur the $1 cost)

John

paradoxsm

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#207860 19-Apr-2009 00:03

Ask the rep to remove OCCF and leave the vociemail service there.

Set the diverts to +6421700100 the +64 can be important.

If you are on Prepay you can add and remove voicemail at will but it will cost $1 per time. Diverts are not avialable.

johnr

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#208082 20-Apr-2009 10:33

paradoxsm: Ask the rep to remove OCCF and leave the vociemail service there.

Set the diverts to +6421700100 the +64 can be important.

If you are on Prepay you can add and remove voicemail at will but it will cost $1 per time. Diverts are not avialable.

Don't ask the rep to remove the OOCF they may have no idea what you mean

The divert can be set to 021700100 the network will set it into the correct format 6421700100

As pointed out by Paradoxsm if you are a prepay customer you can not setup diverts

John

sbiddle

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#208089 20-Apr-2009 10:57

johnr: When roaming you only pay $1 per min when call is answered if not answerd no charge

Vodafone AU is the only country calls can come back to voice mail in NZ when the handset on (this will incur the $1 cost)

John

This still does happen on some other networks John - I've had charges for VM deposits while roaming in 2005.

I'll be able to check this for sure when I'm over in Europe again soon!

hasole

384 posts

Ultimate Geek

#208099 20-Apr-2009 11:37

So I can get the CSR to turn it off but leave the mailbox active.

Which means it is only on, if I choose to divert it to voicemail from my handset..

I thought voicemail was 021 700 700.

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johnr

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#208100 20-Apr-2009 11:40

hasole: So I can get the CSR to turn it off but leave the mailbox active.

Which means it is only on, if I choose to divert it to voicemail from my handset..

I thought voicemail was 021 700 700.

Correct the actual voicemail box is still active just the divert is not in place and 02170700 is to collect voice mail so you don't want to setup the divert to 021700700

only 021700100

John

hasole

384 posts

Ultimate Geek

#208103 20-Apr-2009 11:49

Awesome. Once again.. Thanks.

hasole

384 posts

Ultimate Geek

#208559 22-Apr-2009 14:35

I've had it off now and it works a treat being able to control it all from the handset.