[WXC/VFX] Changing ISP, but keeping VOIP

Forums › One NZ (including Farmside) › [WXC/VFX] Changing ISP, but keeping VOIP - anyone done it?

smac

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#32802 23-Apr-2009 21:00

I currently have the xnet fusion service with a ported local number. I'm about to ditch xnet for another naked provider, but have no problem with xnet VOIP so am happy to keep it.

Has anyone tried doing this? Does anyone see any issues?

In theory I should be fine, but I have visions of my local number dissappearing into a black hole.....

Niel

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#208885 23-Apr-2009 22:04

In theory no issues. I would put it in writing exactly what you want to have done (i.e. e-mail or fax), then it is up to them to sort it out. But there should be no issues with your number. It is not like they need Telecom to get involved for porting or anything, it is all internal processes apart from disconnecting your ADSL account.

You can never have enough Volvos!

nate

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#208891 23-Apr-2009 22:38

smac: Has anyone tried doing this? Does anyone see any issues?

Shouldn't been an issue, however, I'd find a dealer to help you make sure everything goes right.

kfella2000

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#210042 27-Apr-2009 23:41

smac: I currently have the xnet fusion service with a ported local number. I'm about to ditch xnet for another naked provider, but have no problem with xnet VOIP so am happy to keep it.

Has anyone tried doing this? Does anyone see any issues?

In theory I should be fine, but I have visions of my local number dissappearing into a black hole.....

No you shouldnt have any problems you are only changing ISPs not your phone service to another provider. Your phone should carry on as normal but just remember with changing ISPs you will have to pay Xnet $11.25 a month for the VFX service and all calls you make with the other naked dsl provider will come off your data cap

smac

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#210062 28-Apr-2009 08:03

Good point about the data cap, but hardly use the phone so no prob.

Now if I could just get one of the other ISP's to actually reply to my inquiries......

insane

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#211053 30-Apr-2009 21:36

I use another ISP (see your other thread) and still use Xnets VFX service, works identically due to my new ISP peering directly to xnet as well as via the APE reflectors.

Cant really say a bad thing about VFX, does what is says it does.

smac

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#211207 1-May-2009 14:10

Right then, order placed with new ISP. Asked them about VOIP and they said "no idea, we just place the order to transfer ADSL" Sounds fair enough.

SO contacted xnet and askeg how I keep VOIP and they said if I have VOIP but change ISP's for ADSL then by default my VOIP will stay in place because nobody would have instructed them to stop it.

Sounds too easy too be true...fingers crossed!

Dell

Shop now for Dell laptops and other devices (affiliate link).

sultanoswing

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#211424 1-May-2009 22:07

Sounds too easy too be true...fingers crossed!

Which probably means it is.

I look forward to your updated posting to let us know how it went.....from a dialup account

smac

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#211614 2-May-2009 10:44

Schweeeeeet. Switch has been done, VOIP is still in place.

Happy happy joy joy.

5 M/b to LA server at 10am on Sunday morning.......unheard of.....

andrewcnz

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#211633 2-May-2009 11:36

smac: Schweeeeeet. Switch has been done, VOIP is still in place.

Happy happy joy joy.

5 M/b to LA server at 10am on Sunday morning.......unheard of.....

Hi there what provider did you move to?

smac

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#211665 2-May-2009 13:44

Maxnet