[WXC/VFX] Xnet Email Down?

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SATTV

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#36175 21-Jun-2009 12:40

Hi Everyone,

My Xnet email address seems to be down at the moment, is anyone elses?

Last email was mid yesterday, i normally get a few emails from Trade Me.
I had a phone call earlier and the number notification has not come through and a test email from my yahoo account has not made it eather.

I did drag a message from the spam box to inbox from the webmail client and I did get that so I don't know.

Maybe the XNET DNS server is not working ATM?

The homepage says nothing and I cant get through to the helpdesk.

Any help appriciated.

Cheers

John

I know enough to be dangerous

nate

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#227138 21-Jun-2009 14:15

SATTV: I cant get through to the helpdesk.

I don't believe XNet's helpdesk operate on the weekend.

SATTV

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#227148 21-Jun-2009 15:50

It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John

I know enough to be dangerous

tkr001

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#227150 21-Jun-2009 16:00

nate:
SATTV: I cant get through to the helpdesk.

I don't believe XNet's helpdesk operate on the weekend.

It does 10:00 - 16:00

CYaBro

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#227167 21-Jun-2009 17:23

SATTV: It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John

So do I and our domain email is working fine.

Opinions are my own and not the views of my employer.

BigGuy

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#227856 24-Jun-2009 08:35

CYaBro:
SATTV: It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John

So do I and our domain email is working fine.

I have a catch all as well - for several domains. Some of my email is fine - some not. It depends on whether the originating sender use SPF records (at least for me). http://www.openspf.org/Best_Practices/Forwarding

I have emailed them, but no one's responding from Xnet - seems there might be a few embarrassed people keeping their heads low after rushing out an unannounced, poorly managed change.