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817 posts

Ultimate Geek
+1 received by user: 261


# 36175 21-Jun-2009 12:40
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Hi Everyone,

My Xnet email address seems to be down at the moment, is anyone elses?

Last email was mid yesterday, i normally get a few emails from Trade Me.
I had a phone call earlier and the number notification has not come through and a test email from my yahoo account has not made it eather.

I did drag a message from the spam box to inbox from the webmail client and I did get that so I don't know.

Maybe the XNET DNS server is not working ATM?

The homepage says nothing and I cant get through to the helpdesk.

Any help appriciated.

Cheers

John




I know enough to be dangerous


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6344 posts

Uber Geek
+1 received by user: 401

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  # 227138 21-Jun-2009 14:15
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SATTV: I cant get through to the helpdesk.


I don't believe XNet's helpdesk operate on the weekend.



817 posts

Ultimate Geek
+1 received by user: 261


  # 227148 21-Jun-2009 15:50
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It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John




I know enough to be dangerous


 
 
 
 


348 posts

Ultimate Geek
+1 received by user: 25


  # 227150 21-Jun-2009 16:00
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nate:
SATTV: I cant get through to the helpdesk.


I don't believe XNet's helpdesk operate on the weekend.


It does 10:00 - 16:00

3071 posts

Uber Geek
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  # 227167 21-Jun-2009 17:23
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SATTV: It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John


So do I and our domain email is working fine.

227 posts

Master Geek
+1 received by user: 26


  # 227856 24-Jun-2009 08:35
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CYaBro:
SATTV: It turns out Xnet have made some changes and blocked forward mail.
I have a cach all on my domain that goes to Xnet.
This no longer works.
Cheers

John


So do I and our domain email is working fine.


I have a catch all as well - for several domains.  Some of my email is fine - some not.  It depends on whether the originating sender use SPF records (at least for me).  http://www.openspf.org/Best_Practices/Forwarding

I have emailed them, but no one's responding from Xnet - seems there might be a few embarrassed people keeping their heads low after rushing out an unannounced, poorly managed change.

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