[WXC/VFX] Xnet ---> Xtra

Forums › One NZ (including Farmside) › [WXC/VFX] Xnet ---> Xtra

manta

249 posts

Master Geek
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#36470 25-Jun-2009 18:43

Last year I switched from Xtra to Xnet, fed up with Telecom's prices. But after a year of slow international speeds (I only download podcasts, no heavy use) and often slow local speeds I'm going back to Xtra.

I can't fault the customer service at Xnet, and I'd prefer to support the smaller company where possible but Xnet need to get their act together in a big way on the speed front.

I've just tested the download speed now that I'm back on Xtra; 12Mbps in NZ, 7Mbps+ to the LA server. Being ADSL2+ helps as well I guess.

Even Geekzone loads quickly once again!

So Bye Bye Xnet, let me know when you've got your speed issue sorted, and I'll be back.

Batman

Mad Scientist
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#228339 25-Jun-2009 18:57

jjnz1

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#228544 26-Jun-2009 14:02

Anyone else going to leave... (so my xnet connection will go faster!) haha

manta

249 posts

Master Geek
Inactive user

#228587 26-Jun-2009 16:08

To be honest, it couldn't go much slower!!

thinhvy

136 posts

Master Geek

#230330 2-Jul-2009 16:11

Yes,will good bye Xnet to Xtra on 7/7/09 where i can sign up for the Big Time...lol....

manta

249 posts

Master Geek
Inactive user

#230345 2-Jul-2009 16:52

These are my speeds as of 16.45 today from Chch

To Los Angeles

To Auckland

I could not be happier with Xtra, and on the explorer plan 10Gb on ADSL2+ FLS up and down costs the same as the equivalent plan on Xnet, except of course that Xtra will be $75 cheaper this year (because of their offer) AND it actually works properly.

Ha ha!

Ragnor

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#230366 2-Jul-2009 17:33

Xnet have had that chronic performance problem for over a year. One has to assume they don't have the money to invest in the proper gear to cache p2p (eg: PeerApp etc) and to manage network usage (eg: NetEnforcer etc) or buy enough bandwidth for regular residential web users.

Which raises the question... why haven't they increased their $/GB to like $1.50 or $2?

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manta

249 posts

Master Geek
Inactive user

#230387 2-Jul-2009 19:25

If they raise their prices they lose revenue; they are in the classic Catch 22 position...

sultanoswing

818 posts

Ultimate Geek
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#231329 5-Jul-2009 21:14

manta: If they raise their prices they lose revenue; they are in the classic Catch 22 position...

No, they GAIN revenue, but only IF they manage to keep the same number of customers, or more correctly, process the same amount of data. Raising prices doesn't automatically equate to the situation I think you're referring to which is: the catch 22 of if they DON'T speed up, then they'll lose customers and hence data throughput and THEN revenue.

Anyway, as none of us actually work at Xnet or a privvy to their books and / or strategic oversight, this is but fun speculation :)

manta

249 posts

Master Geek
Inactive user

#231737 6-Jul-2009 17:58

Indeed! But I think that whereas Xnet *were* cmpetitive with their pricing, they are now being challenged by companies that offer the service as well, the net effect must surely be a loss of revenue since people like me, and others, will leave and I can't really imagine that anyone doing their homework will trouble themselves with Xnet; Telecom are now doing 20Gb for $49.95 until the end of the year, which is cheaper than Xnet.

macjones

106 posts

Master Geek
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#233393 10-Jul-2009 08:20

Not too bad for AM, but PM speeds are < 1Mb/Sec

thinhvy

136 posts

Master Geek

#233605 10-Jul-2009 11:57

Just change to the standard plan $1 per GB from Torrent,the speed after 2am is over 500KB/s(so that mean apart from Torrent, Xnet's speed on other plans are excellent) while on the torrent plan was just from 20KB/s to 60KB/s after 2am.I'm leaving Xnet now,everything will be changed over next Monday.I just wanna say that I'm loving Xnet since the day I signed up but now I have to leave.Hope all the best for you in the future!!
[URL=https://www.speedtest.net][IMG]https://www.speedtest.net/result/514025221.png[/IMG][/URL]
[URL=https://www.speedtest.net][IMG]https://www.speedtest.net/result/514026046.png[/IMG][/URL]

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macjones

106 posts

Master Geek
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#233984 11-Jul-2009 09:58

I take that back..... 10am speed check.....

Doh!