Huawei E618 and Win XP 64

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lchiu7

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#37278 10-Jul-2009 09:20

Just upgraded a laptop to run Windows XP Pro 64 bit edition. We use the above PC Card modem for 3G access.

However when we try to install the Connect software as noted here

http://www.vodafone.co.nz/mobile-data/devices/huawei-3g-e618.jsp

the Windows installer notes Adminisrative privileges are needed to install Vodafone Mobile Connect on Windows 2000 SP4 or Windows XP SP2. The installer will now exit.

The user has local admin rights on the machine so I suspect the installer or software isn't Win64 compatible?

The documentation on the site says

Microsoft Windows Vista 32/64-Bit, Windows 2000 (SP2), Windows XP or XP Pro Operating Systems

but it's not clear to me if that means it supports Vista 32/64 but only XP and 2000 in 32bit.

If we can't get the software to work in Win XP Pro 64 bit then that's going to be an issue since the corporate environment doesn't support Vista yet

Any ideas really appreciated

Thanks

Laurence

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johnr

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#233431 10-Jul-2009 09:29

Try this software download

www.mobilenetworks.co.nz Vodafone downloads and you will see a link for E618 software

John

lchiu7

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#233451 10-Jul-2009 09:42

Thanks John. I have pointed the user to the file and will get back to you. My only question is, the file says Windows 32 so I hope it also works in Windows 64 or is compatible.

Whoops - the file is Zip password protected so we cannot extract it. Any ideas?

Thanks

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johnr

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#233456 10-Jul-2009 09:48

I think I have 64 bit drivers hidden somewhere on the network drives

If you get stuck I can going looking for them

John

lchiu7

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#233524 10-Jul-2009 10:41

johnr: I think I have 64 bit drivers hidden somewhere on the network drives

If you get stuck I can going looking for them

John

Hi John

That would be helpful since we can't even open this zip archive.

Cheers

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

lchiu7

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#235610 15-Jul-2009 13:01

No luck with this.

Downloaded the latest VMC software and it doesn't install - complains about not being an administrator but the user is one. Looked into the msi file and noted the test for OS level doesn't check Win64 properly so changed the test.

Now the software installs fine but Windows 64 cannot find the drivers for the card (well it can't find compatible drivers) even though I point to this directory

C:\Program Files\Vodafone\Vodafone Mobile Connect\Driver\pccard\xp\Huawei

At a loss what to do now apart from try perhaps a USB stick or move to the XT network :-)

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Aaroona

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#235712 15-Jul-2009 15:45

Hey,

A quick google search returned this:

http://www.mobilebroadbandrocks.com/dashboard-v912-vista-64bit-support

So if John can't find what he's looking for.. maybe that'll help.

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lchiu7

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#235740 15-Jul-2009 16:50

I found that page before but the download link is dead

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.