Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




10 posts

Wannabe Geek


# 37433 13-Jul-2009 14:07
Send private message

Hi, I've been on the river non-torrent plan for the last 4 months and the experince has been alright. However recently it's starting to cause me much inconvenience during 25-man raids (especially in the ulduar and VoA, naxx is alright probbably due to less data) in WoW at peak hours (8-10PM), namely a lot of disconnections. I noticed the problem back when I first signed up, but at the time ulduar didn't exist yet and I didn't care much about VoA anyway. I'd hoped the guys at xnet would take the time to sort it out. Now that I'm RL of ulduar 25 for guild alts, these disconnections really start to be a pain in the rear. I'd get dc'd soon after a boss is aggro'd and can't get back on until after the fight is over. It doesn't happen everytime mind you but it's enough to make me and my guildies curse at my connection. Sometimes the ping was as low as 300 when I was dc'd from server.

I'm not sharing the connection (the router isn't wireless before you ask) and I was definately not capped when those dcs happened. And yes I opened the ports on the router. As I said it only happens during peak hours and only in the most data intensive 25-man instances. Surprisingly BG's even the notorious WG doesn't give me problems. I recall seeing someone have the same problem on the gameplanet forum and they solved the problem by asking for a static IP. Now I know a static IP requires a surcharge, but will it definately work? Considering the cost I'd probably be better off switching back to the telecom pro plan. My current plan costs me as much for only a few more gigs anyway.

Modem info:
D-link DSL 502-T

SNR margin: down 12, up -16
Line attenuation: down 40, up 22
Data rate: down 3735, up 165


Create new topic
8033 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  # 234719 13-Jul-2009 14:30
Send private message

Are you using a SSH tunneling service like: lowerping, wowtunnels or smoothping? If not, I would give that a try.

264 posts

Ultimate Geek
Inactive user


  # 234731 13-Jul-2009 14:52
Send private message

Or you could try setting one up yourself for a little cheaper if you can find a nice hosting service. It will work a lot better than using a service cause they tend to overcrowd the servers they connect you to. Explanantion of how to set your own one up is here. I used to play WoW pretty heavily many moons ago, and using this I managed to halve my ping. I even managed to play on a shared dialup connection at one stage...

 
 
 
 




10 posts

Wannabe Geek


  # 234760 13-Jul-2009 15:30
Send private message

I'm using the linux box trick which has reduced my ping to 300-400 from 500+. I've no doubt lowerping is better in its good days but I'm not sure it will eliminate the dcs.

264 posts

Ultimate Geek
Inactive user


  # 234770 13-Jul-2009 15:42
Send private message

Yeah, it's a pretty good option. It's not quite as good as SSH tunneling, as SSH tunneling actually sets TCP_NODELAY using Putty as well, but its also free, so you can't complain. You will also find that ssh tunneled traffic is given a higher priority over WoW traffic, so

You also may hear about using a windows registry tweak to do the same thing, and it does work, but as it effects all packets, not just your WoW ones, it will cause major delays with downloads.

If anyone wants to go the Linux box way, and doesnt want to have to rely on a setting up a second computer, I would recommend using virtualbox and ubuntu-jeOS so that you can setup a virtual machine on your desktop, and by using jeOS you will have virtually no performance issues that you normally get with VM's (it's a special flavour of Ubuntu that has no added extras in it, just enough to get you running).

8033 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  # 234805 13-Jul-2009 16:57
Send private message

The linux box trick only fixes half the problem.

Basically your machine still has to send acknowledgement packets all the way from NZ to the US before the wow server will send the more packets of data.  Using an ssh tunnel hosted in the US the tunnel endpoint server acknowledges the packets from the wow server at local latency and you see another 100ms or so improvement in ping typically.

Try using smoothping and see if you get the same problem, it's actually free currently:
http://www.smoothping.com/

Alternatively wowtunnels is like $2 for a month.
www.wowtunnels.com





10 posts

Wannabe Geek


  # 234810 13-Jul-2009 17:16
Send private message

Thanks for the advice. I'll give smoothping a try.



10 posts

Wannabe Geek


  # 234972 13-Jul-2009 22:41
Send private message

The difference in ping is rather small, around 80ms. In 25 VoA my ping went from less than 300 to 3000+ during the boss fight, and the lag was very noticable, but I didn't get dc'd. Mmm. I'll reserve judgement until the 25 ulduar raid later this week.

8033 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  # 235288 14-Jul-2009 18:32
Send private message

I would say it's most likely a routing issue between AsiaNetCom (Xnet's international transit to the US) and AT&T (where the Blizzard servers are hosted).

I wouldn't really suspect your adsl router, I mean wow is like 1 tcp/ip connection and needs only 5-30 KB/s.

All it takes is for one hop in the route to be dropping or delaying packets for your ping to blow out.

Find your server in this list and do some tracerts at various times, try to do a few when you're having the problem in a raid.

eg:





10 posts

Wannabe Geek


  # 235835 15-Jul-2009 20:54
Send private message

Finally got the image to show.





8033 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  # 235910 16-Jul-2009 00:17
Send private message

Definitely something wrong with the routing there, is it always like that or only at certain times?

I would give the xnet help desk a call, they usually have pretty good help desk staff.

Also ask them to arrange to get interleaving turned off too, 40ms looks high for a local ping to me your adsl line/profile probably has interleaving on.



10 posts

Wannabe Geek


  # 236199 16-Jul-2009 17:38
Send private message

I think it's always like that. Could it have something to do with how I manually set the IP address and enabled DMZ? I hear turning off interleaving could result in all sorts of instabilities, is it really worth it? After all I just want to be rid of the disconnects.

Update: the previous tracert failures are the result of my router firewall.




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06


Motorola Solutions joins local partners to deliver advanced communications network in New Zealand
Posted 30-Apr-2019 21:50



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.