Hi, I've been on the river non-torrent plan for the last 4 months and the experince has been alright. However recently it's starting to cause me much inconvenience during 25-man raids (especially in the ulduar and VoA, naxx is alright probbably due to less data) in WoW at peak hours (8-10PM), namely a lot of disconnections. I noticed the problem back when I first signed up, but at the time ulduar didn't exist yet and I didn't care much about VoA anyway. I'd hoped the guys at xnet would take the time to sort it out. Now that I'm RL of ulduar 25 for guild alts, these disconnections really start to be a pain in the rear. I'd get dc'd soon after a boss is aggro'd and can't get back on until after the fight is over. It doesn't happen everytime mind you but it's enough to make me and my guildies curse at my connection. Sometimes the ping was as low as 300 when I was dc'd from server.

I'm not sharing the connection (the router isn't wireless before you ask) and I was definately not capped when those dcs happened. And yes I opened the ports on the router. As I said it only happens during peak hours and only in the most data intensive 25-man instances. Surprisingly BG's even the notorious WG doesn't give me problems. I recall seeing someone have the same problem on the gameplanet forum and they solved the problem by asking for a static IP. Now I know a static IP requires a surcharge, but will it definately work? Considering the cost I'd probably be better off switching back to the telecom pro plan. My current plan costs me as much for only a few more gigs anyway.

Modem info:
D-link DSL 502-T

SNR margin: down 12, up -16
Line attenuation: down 40, up 22
Data rate: down 3735, up 165