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411 posts

Ultimate Geek
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# 38474 30-Jul-2009 09:01
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Hi all ... just wondering who else has been hit by Vodafone's voice network outage this morning?

It seems all of my staff have issues with calling from their mobiles in the wider Auckland region. I tried placing 20+ on my way to the office and only one of them connected - and that was to Vodafone customer service who admitted a problem but wouldn't admit how widespread it was. Evidence from my team including one in Hibiscus Coast suggests the service interuption is widespread.

Who else is having problems?




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411 posts

Ultimate Geek
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  # 240458 30-Jul-2009 09:07
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A post by Vodafone on their website states: "Some 3G mobile customers in and around the Auckland CDB maybe experiencing coverage issues or are unable to TXT or place calls."

It seems their network monitoring systems are lacking, as we've seen in issues in parts of West Auckland, Hibiscus Coast and possibly North Shore.

As they're indicating it's just the 3G voice network I might try switching to 2G.




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Ultimate Geek
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  # 240464 30-Jul-2009 09:12
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http://twitter.com/vodafoneNZ

Vodafone tweeting about it here keep up with the latetest from the vodafone meeting on it here


Also here on vodafone forums http://forum.vodafone.co.nz/index.php?showtopic=3134





 
 
 
 




411 posts

Ultimate Geek
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  # 240473 30-Jul-2009 09:34
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Switched to 2G and seemed fine. Now 3G seems fine also. A fairly embarrising outage at a peak time for Vodafone.




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Uber Geek
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  # 240474 30-Jul-2009 09:37
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Just a FYI this was not a 3G core network outage

John



411 posts

Ultimate Geek
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  # 240476 30-Jul-2009 09:42
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Thanks John - any idea what the issue was? It didn't seem to impact data from what I could see, but I could be wrong.




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