Solved (sadly) Nokia E51 Sim registration fail

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hairy1

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# 38848 5-Aug-2009 11:54

Hi All,

I have a Nokia E51. It is not Vodafone branded but comes up with a Vodafone logo on startup. I assume it is a Vodafone NZ phone as it does not have a camera. I purchased it off Trademe.

I have been using it without issue for a couple of months without issue on Vodafone with two different on account sim cards.

Suddenly a week ago it displayed the message Sim Card Registration Failed. This occurs with two different sim cards which work fine in other phones. I took it into Vodafone who told me it needed to be sent to Nokia.

Prior to sending it to Nokia I updated the firmware to the latest version and did a full reset. Same result.

Nokia have just returned the phone and they performed a nokia software firmware update (as I did) and a system test. They advised me to contact my service provider for the sim card registration issue (which I already did).

So, my question is: Could this be a sim card issue or is it a hardware issue? It seems really weird that the phone just seemed to sim lock itself a week ago.

Cheers, Matt.

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hairy1

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# 243459 6-Aug-2009 13:38

Update / Solved (kind of): After several hours on the phone to both Vodafone and Nokia it turns out the handset was stolen / lost and had been blacklisted. For those of you who purchase second hand and you receive a Nokia with Sim Card Registration Failed it may be a blacklisted phone. It doesn't seem to be widely known around the traps as it took me a week of calling both Vodafone / Nokia / Brightpoint to come to the conclusion that it was blacklisted.

So, it was a good deal but not now! The trader I purchased off is still trading on trademe so I will await his reply to my email with interest!

Cheers, Matt.

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ajobbins

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# 243602 6-Aug-2009 18:09

Please let Trade Me know about this ASAP. This trader may be ripping off others.

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hairy1

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# 243620 6-Aug-2009 18:35

He is still trading. I have written him a strongly worded email. I will see if he has a suitable explanation for the blacklisting of the phone (I doubt it though) and then will contact the police. Trademe's advice is to contact the police directly...

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gumboot

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# 243641 6-Aug-2009 19:20

Very Dodgy!

Do you have to give the phone back?

gumboot

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# 243642 6-Aug-2009 19:21

Cool the flag on the left indicates where you are posting from!

hairy1

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# 243646 6-Aug-2009 19:32

I know you are not in the UK! The phone is off to the police tomorrow. I heard back from the trader. He said it must be a mistake. He then went on to say that he bought it off a notice board and the owners claimed they were going overseas.... I guess he will have to explain that to the police. We are the ones that lost the $300... Bummer...

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gumboot

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# 243669 6-Aug-2009 20:32

Actually I am in the UK! needed more marmite.

Is there a way to check whether the IMEI number is registered as stolen?

hairy1

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# 243673 6-Aug-2009 20:49

Crickey! You are in the UK! The wife just confirmed it too! I never get told anything around here... Vodafone were only able to confirm that the IMEI is blacklisted which indicates stolen / lost. I assume the police will know more tomorrow. Will keep you posted. Cheers.

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w2krules

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# 246830 15-Aug-2009 03:11

Is it a black E51? Mine was stolen last year.

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hairy1

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# 246836 15-Aug-2009 05:22

I have PM'd you

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