Have just tryed ringing customer service but aparently they cant access my bill because of up grades after finaly getting through after 2 dropped calls.....
Anyway i'm on iphone 250 $80 a month and my billing cycle ends on 3rd of month and starts new on the 4th of the month. Back at the start of july it was anounced on twitter by vodafone that all current customers on an iphone plan will get 3 months of 3gig of data and 1000 anynetwork pxts each month for the next 3 months from the start of july. Then is was anounced that it would come into affect form the start of your next billing cycle so i waited to 4 july and started using up some "free data". Got the pdf of my bill today
 and i have been charged for  $35.16 for data.

Data
Data Usage $0.10/MB - 03 Aug 997.3596MB $35.16
Data Usage $0.00/MB - 03 Aug 621.5820MB $0.00 $35.16

Data
Internet connection (APN) / Phone number Usage (MB) Amount
live.vodafone.com 0.0098 MB $0.00
www.iphone-vodafone.net.nz 153.9794 MB $0.61
www.vodafone.net.nz 843.3704 MB $34.55
Total data charges $35.16

This is the only info on my bill about data, i can't work out why i have been charged, have vodafone stuffed up or have i missed somthing? or is this some deal that has been worded that you think its free but really hidden cost or starts on a different date than on your bill?


arghhh

can anyone shed some light on my problem?