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9 posts

Wannabe Geek


# 39436 13-Aug-2009 20:30
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I know corporate companies need to please shareholders', but this result is an insult to it's customers.

Stuff Article

No wonder we all deal with 3rd rate Television Services - they are not interested in infrastructure investing - ....Capital expenditure fell to $96m from $113m last year...."

"...Dr Freeth said. It had been "tight on staff numbers...." = Poor Customer Service


C'mon Dr Freeth put some of this profit to providing HD TV & PVR this century!!!!

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Ultimate Geek
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  # 246518 14-Aug-2009 12:06
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Where did you get that Profits had doubled? I dont read that anywhere in the stuff Article or the NZherald article. It does say that Earnings have doubled and I'm sure I read that TCL hadn't released net profit figures.

Something you know that we dont?




CraZeD,
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  # 246548 14-Aug-2009 13:07
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Tight on staff numbers doesn't just mean customer service. My partners father was pretty high up in sales and his whole division was ousted. They've axed across the board.

 
 
 
 


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  # 246603 14-Aug-2009 15:01
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How dare companies be in business to make a profit!

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  # 246608 14-Aug-2009 15:04
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crazed: Where did you get that Profits had doubled? I dont read that anywhere in the stuff Article or the NZherald article. It does say that Earnings have doubled and I'm sure I read that TCL hadn't released net profit figures.

Something you know that we dont?


http://www.telstracleartalk.co.nz/telstraclear-talk/2009/08/telstraclear-doubles-profit.html

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Ultimate Geek
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  # 246779 14-Aug-2009 21:31
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hmmm still dont see it mentioned other than the title. but didn't actually know of that site, so will sit back and say I stand corrected.




CraZeD,
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Master Geek

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  # 247929 17-Aug-2009 21:19
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mrmartin: You may wish to know that this is only the second year in TCL history that they've actually made a profit. A small one at that if you compare to TCNZ.

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  # 248000 18-Aug-2009 08:25
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anatoki: mrmartin: You may wish to know that this is only the second year in TCL history that they've actually made a profit. A small one at that if you compare to TCNZ.


Considering that TCL has hardly invested any money in infrastructure in NZ they should have made more profit before now..  They did buy going concerns..




Regards,

Old3eyes


 
 
 
 


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Master Geek

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  # 248028 18-Aug-2009 09:44
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I would say it's a bit unfair to say that TCL haven't invested any money in IT infrastrucure. For example, TCL completed a 950km fibre ring in the South Island last year (and now have 6000km worth) as well as increasing the capacity on the links between WGTNCHCH and capacity on the intercity loop within CHCH and other cities. There's also (obviously) the current build of LLU exchanges and DOCSIS3 implementation later this year.

Just because residential customers aren't (yet) seeing the benefits of what's going on behind the scenes, it certainly does not mean that TCL isn't investing in NZ.


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Master Geek


  # 248083 18-Aug-2009 11:55
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Hopefully they can afford a staff chrismas party this year :/

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