[WXC/VFX] xnet down in West Auckland 16 August after 11pm?

Forums › One NZ (including Farmside) › [WXC/VFX] xnet down in West Auckland 16 August after 11pm?

wilpro

6 posts

Wannabe Geek

#39532 16-Aug-2009 00:02

Did your xnet internent and VOIP go down in West Auckland on 16 August after 11pm?

DrCheese

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#247093 16-Aug-2009 00:10

Must be nationwide. VFX and Xnet are not working here in Dunedin since 11:14pm on Saturday night.

jahc

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#247099 16-Aug-2009 00:48

My xnet adsl is not working in south auckland either. had to revert to the telecom xt t-stick on the lappy :)

littlescott

70 posts

Master Geek

#247103 16-Aug-2009 01:51

wgtn here, was down for an hour or so (if not more) back now though.. thought my disconnection had come early (changing to telecom :))

wilpro

6 posts

Wannabe Geek

#247132 16-Aug-2009 10:27

Mine is back on this morning - I hope this is not going to happen often again. Good to have a backup like Mobile Broadband card. One feels a bit helpless with the VOIP also not working. I have to get some UPS for the router in case the power goes, but may be paranoid.

Does Telecom offer better deals now?

Niel

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#247176 16-Aug-2009 12:51

I got a UPS from the start, especially since the phones are also wireless. It is a bonus that when there is a power outage the modem and router lights still light up our room. Also installed a UPS for my in-laws a few years ago and later that very same evening all the lights and TV went off but the computer was still on. It took us a while to realise all the power went out and not the trip switch. But it was wonderful having the monitor lighting up the room.

Back on topic, this morning early our internet was down but that was only a modem that locked up as it does every couple of weeks. We are in Pakuranga, East Auckland.

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Niel

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#247196 16-Aug-2009 14:33

There was an outage for about 1 1/2 hours but fixed in the middle of the night:
http://www.xnet.co.nz/cgi-bin/status.cgi?id=489

You can never have enough Volvos!

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nate

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#247197 16-Aug-2009 14:37

wilpro: Mine is back on this morning - I hope this is not going to happen often again. Good to have a backup like Mobile Broadband card. One feels a bit helpless with the VOIP also not working. I have to get some UPS for the router in case the power goes, but may be paranoid.

If you are alittle uneasy about calls not getting to you if your end goes down, add the advanced feature pack and get call forward on unreachable. This allows calls to be forwarded to another number in the event your equipment doesn't have a current registration.

wilpro: Does Telecom offer better deals now?

I'm yet to see any provider with non-VoIP plans beat a VoIP plan. Feel free to correct me.

Niel

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#247209 16-Aug-2009 15:22

You do not need an advanced pack if you are happy with forwarding calls to voice mail when your connection is down. You can also receive the voice mail as an e-mail attachment without the advanced features pack. You can also give your mobile number in the voice mail message so people can call that if they want to.

You can never have enough Volvos!

nate

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#247363 16-Aug-2009 21:11

Niel: You do not need an advanced pack if you are happy with forwarding calls to voice mail when your connection is down. You can also receive the voice mail as an e-mail attachment without the advanced features pack. You can also give your mobile number in the voice mail message so people can call that if they want to.

Good point

To clarify, if you want to forward calls out to another number, then you need the advanced feature pack. Otherwise the standard features will send calls to voicemail if your device fails to register.

exportgoldman

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#247378 16-Aug-2009 21:29

nate:
Niel: You do not need an advanced pack if you are happy with forwarding calls to voice mail when your connection is down. You can also receive the voice mail as an e-mail attachment without the advanced features pack. You can also give your mobile number in the voice mail message so people can call that if they want to.

Good point

To clarify, if you want to forward calls out to another number, then you need the advanced feature pack. Otherwise the standard features will send calls to voicemail if your device fails to register.

Unless this has been changed in the last six months, call forwarding not reachable is available to any number, not just voicemail.

It's free with every standard VFX line.

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grudge

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#247647 17-Aug-2009 13:23

yeah call forwarding unreachable is available without the advanced feature set. login under your voice portal and check the incoming calls page.

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nate

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#247844 17-Aug-2009 19:02

exportgoldman: Unless this has been changed in the last six months, call forwarding not reachable is available to any number, not just voicemail.

It's free with every standard VFX line.

nate fail, I should really check out the portal before I make posts...

It's the fifth option there on the list.

coffeebaron

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#247918 17-Aug-2009 21:04

And Nate obviously does not want to be disturbed when his VFX is offline - pity if there happens to be some free KFC on the go.

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Niel

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#247956 17-Aug-2009 22:31

From memory everything defaults to off. I would have thought it defaults to voice mail.

You can never have enough Volvos!

coffeebaron

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#248014 18-Aug-2009 08:58

Niel: From memory everything defaults to off. I would have thought it defaults to voice mail.

It will deafault to voicemail - unless you have an alternative setting set to ON, or if VFX has fallen over :)

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