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NoranRadd13

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#40284 27-Aug-2009 21:06
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Hi everyone,


I have an issue with the voicemail on my iPhone. Whenever anyone rings and I can't get to the phone it just keeps ringing and ringing and never cuts into voicemail therefore they can't leave messages, and when I call it it says `To retrieve a message please enter your full phone number then press hash' not the usual VF voicemail spiel.


Anyone have any idea why this is happening?

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johnr
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  #251107 27-Aug-2009 21:11
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Its nothing to do with your iphone PM me your mobile number and I will take a look in the core network

John



johnr
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  #251110 27-Aug-2009 21:34
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Dial 701 to setup your voice mail box now this is a free call

John

NoranRadd13

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  #251114 27-Aug-2009 22:01
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@johnr that did the trick! Thanks, I appreciate it :)



johnr
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#251117 27-Aug-2009 22:04
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NoranRadd13: @johnr that did the trick! Thanks, I appreciate it :)


No problem

issue must of happened when you migrated your MSISDN from prepay to postpay

John

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