[TelstraClear] Come on TCL sort this out!

Forums › One NZ (including Farmside) › [TelstraClear] Come on TCL sort this out!

crazed

484 posts

Ultimate Geek
+1 received by user: 26

Trusted

#40595 1-Sep-2009 11:48

hows this? this server was good last week, 50ms on average, now look at it, come on TCL, sort this crap out, its as if TCL is sabotaging international game server access on purpose. First it was Internode servers now its other servers with other providers. I'm getting sick of paying($140 plus a month) for highspeed cable and getting crap like this. I'm afriad DSL is looking better every day.

C:\>tracert 202.60.82.99

Tracing route to 202.60.82.99 over a maximum of 30 hops

1    11 ms    10 ms    16 ms 121-72-248-1.cable.telstraclear.net [121.72.248.
1]
2    20 ms    22 ms    22 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
3    24 ms    27 ms    26 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.
50.251]
4    24 ms    24 ms    22 ms 203.167.233.10
5   147 ms   147 ms   148 ms static.net.reach.com [202.84.142.94]
6   151 ms   148 ms   158 ms i-1-1.tlot03.bi.reach.com [202.84.251.234]
7   150 ms   149 ms   152 ms pacnet.com.any2ix.crgwest.com [206.223.143.138]

8   306 ms   306 ms   307 ms po6-0.cr2.syd1.asianetcom.net [202.147.40.214]
9   310 ms   307 ms   308 ms gi2-1.gw2.syd1.asianetcom.net [202.147.40.202]
10   306 ms   306 ms   328 ms gi1-0-3.gw1.syd3.asianetcom.net [202.147.14.158]

11   307 ms   308 ms   309 ms PNT-0035.GW1.SYD3.asianetcom.net [203.192.130.23
4]
12   296 ms   297 ms   297 ms vl63.switch1.syd.pacific.net.au [125.255.94.121]

13   174 ms   175 ms   175 ms 61.8.8.34
14   176 ms   174 ms   173 ms 202.60.82.99

Trace complete.

CraZeD,
Your friendly Southern Geeky Fellow :P

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

Trusted

#252185 1-Sep-2009 12:15

ISP routing which gimps gaming is often frustrating and annoying but remember it takes two to tango.

That particular IP is hosted by Dedicated Servers in Sydney, it seems have changed who their upstream provider is resulting in a wacky route currently.

crazed

484 posts

Ultimate Geek
+1 received by user: 26

Trusted

#252210 1-Sep-2009 13:04

Yea I'm aware of that but these problems seems to be a major problem with TCL, but other ISP's dont appear to be having those issues.

Have spoken too a few ppl on Orcon, Telecom, and Xnet, and none of them are having these issues with these servers. So it appears interesting that TCL is having the issue and the others don't appear to be.

CraZeD,
Your friendly Southern Geeky Fellow :P

kingjj

1730 posts

Uber Geek
+1 received by user: 450

ID Verified

Trusted

#252213 1-Sep-2009 13:15

Its funny how its always Telstra with the odd peering to Aussie.

Telecom Tracert:

Tracing route to 202.60.82.99 over a maximum of 30 hops

1 71 ms 89 ms 99 ms dsldevice.lan [192.168.1.254]
2 34 ms 34 ms 35 ms 219-89-xx-xx.dialup.xtra.co.nz [219.89.xx.xx]
3 * * * Request timed out.
4 51 ms 52 ms 52 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.244.221]
5 52 ms 52 ms 52 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.232.77]
6 52 ms 53 ms 52 ms so1-1-1.tkbr9.global-gateway.net.nz [203.96.120.194]
7 76 ms 76 ms 76 ms so1-2-1.sybr6.global-gateway.net.nz [210.55.202.197]
8 76 ms 76 ms 76 ms xe2-0-0-2.sybr4.global-gateway.net.nz [202.50.232.242]
9 76 ms 77 ms 76 ms aapt-dom.sybr4.global-gateway.net.nz [202.50.238.222]
10 90 ms 90 ms 88 ms te2-4.sydgdist02.aapt.net.au [202.10.14.8]
11 90 ms 90 ms 90 ms te0-3-1-0.sydccore01.aapt.net.au [202.10.12.9]
12 90 ms 90 ms 90 ms te0-0-4-0.melrcore01.aapt.net.au [202.10.10.75]
13 90 ms 90 ms 89 ms te2-2.melfdist02.aapt.net.au [202.10.12.12]
14 90 ms 92 ms 89 ms te2-2.melfbrdr01.aapt.net.au [202.10.14.13]
15 90 ms 89 ms 89 ms mel-telstra.gw.connect.com.au [203.8.183.121]
16 89 ms 91 ms 89 ms as4826.lnk.telstra.net [203.45.37.190]
17 89 ms 89 ms 88 ms ge-0-0-1.bdr01.mel04.vic.VOCUS.net.au [114.31.196.33]
18 89 ms 89 ms 89 ms ge-1-0-6.cor01.syd03.nsw.VOCUS.net.au [114.31.192.82]
19 90 ms 89 ms 89 ms ten-0-0-0.cor02.syd03.nsw.VOCUS.net.au [114.31.192.57]
20 89 ms 89 ms 88 ms ge-0-3-0-130.bdr02.syd01.nsw.VOCUS.net.au [114.31.192.81]
21 89 ms 89 ms 89 ms as45425.syd01.nsw.VOCUS.net.au [114.31.193.54]
22 120 ms * 92 ms 202.60.82.99

Have you contacted Telstraclear in regards to this?

crazed

484 posts

Ultimate Geek
+1 received by user: 26

Trusted

#252216 1-Sep-2009 13:30

Many times and so has many others, as soon as you mention Internode or Latancy issues to TCL helpdesk, they tell you they are aware of the issues and have no idea when it will be fixed.

CraZeD,
Your friendly Southern Geeky Fellow :P

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

Trusted

#252302 1-Sep-2009 16:57

Telecom is affected to but not to the same degree, the Telecom route to Dedicated Servers Sydney is going via Melbourne and adding +20ms for example. The Telstra Clear route is going via Hong Kong for some reason.

ISP's that peer at APE are not suffering with this specific problem with servers hosted by Dedicated Servers Sydney because there is a good route from APE to Dedicated Servers via Vocus.

crazed

484 posts

Ultimate Geek
+1 received by user: 26

Trusted

#252338 1-Sep-2009 17:49

Wasn't it TCL that refused to peer with the IX's because of traffic? Again this just adds to why the internet in this country is so backwards.

CraZeD,
Your friendly Southern Geeky Fellow :P

Apple TV

Stream your favourite shows now on Apple TV (affiliate link).

billgates

4705 posts

Uber Geek
+1 received by user: 671

Trusted

#252352 1-Sep-2009 18:28

Just got my interleaving turned off today on Vodafone :-)

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

C:\>tracert 202.60.82.99

Tracing route to 202.60.82.99 over a maximum of 30 hops

1    <1 ms    <1 ms    <1 ms unknown [192.168.1.1]
2     1 ms     1 ms     1 ms 10.0.0.1
3    27 ms    14 ms    23 ms lo1.akl-grafton-bras1.ihug.net [203.109.128.90]

4    17 ms    15 ms    14 ms gi6-0-0.akl-grafton-edge1.ihug.net [203.109.143.101]
5    13 ms    12 ms    14 ms gi5-0-0.akl-grafton-edge2.ihug.net [203.109.130.133]
6    14 ms    13 ms    14 ms vocus1.ape.net.nz [192.203.154.123]
7    39 ms    39 ms    39 ms ip-96.192.31.114.VOCUS.net.au [114.31.192.96]
8    40 ms    43 ms    40 ms ten-0-0-0.cor02.syd03.nsw.VOCUS.net.au [114.31.192.57]
9    40 ms    40 ms    40 ms ge-0-3-0-130.bdr02.syd01.nsw.VOCUS.net.au [114.31.192.81]
10    40 ms    39 ms    39 ms as45425.syd01.nsw.VOCUS.net.au [114.31.193.54]
11    40 ms    38 ms    39 ms 202.60.82.99

Trace complete.

Do whatever you want to do man.

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

Trusted

#252396 1-Sep-2009 20:19

Interesting, Vodafone allow interleaving off now?

insane

3324 posts

Uber Geek
+1 received by user: 1006

ID Verified

Trusted

2degrees

Subscriber

#252440 2-Sep-2009 01:11

Ragnor: Interesting, Vodafone allow interleaving off now?

Yup since last week I believe, i wonder why they waited so long as it really does provide a better/snapier service. Perhaps silky smooth VoIP calls cut into their other voice services revenue?

I can still beat that vodafone ping by 3ms though :D

honem

194 posts

Master Geek

Trusted

#252658 2-Sep-2009 16:45

[~]traceroute 202.60.82.99
traceroute to 202.60.82.99 (202.60.82.99), 64 hops max, 40 byte packets
1 RTA1025W.home (10.0.0.200) 30.113 ms 1.446 ms 0.932 ms
2 lo1.erx1.nct.orcon.net.nz (60.234.8.17) 45.750 ms 63.125 ms 48.509 ms
3 ge-0-0-3-200.cre1.nct.orcon.net.nz (121.98.9.17) 45.801 ms 70.805 ms 74.762 ms
4 ge-0-3-0-0.cre1.sky.orcon.net.nz (121.98.9.10) 45.233 ms 78.529 ms 106.672 ms
5 vocus1.ape.net.nz (192.203.154.123) 50.270 ms 106.126 ms 61.455 ms
6 ip-96.192.31.114.VOCUS.net.au (114.31.192.96) 69.674 ms 68.994 ms 99.738 ms
7 ten-0-0-0.cor02.syd03.nsw.VOCUS.net.au (114.31.192.57) 171.670 ms 70.592 ms 161.213 ms
8 ge-0-3-0-130.bdr02.syd01.nsw.VOCUS.net.au (114.31.192.81) 69.944 ms 203.106 ms 184.234 ms
9 as45425.syd01.nsw.VOCUS.net.au (114.31.193.54) 71.527 ms 70.974 ms 70.139 ms
10 202.60.82.99 (202.60.82.99) 69.500 ms 72.995 ms 70.082 ms

==================================
- Hone , Often accused of Excess Verbosity
==================================

alpha2

67 posts

Master Geek

#252676 2-Sep-2009 17:29

ok im on telstra cable and have been having troubles for a long time now i am also a gamer and im also thinking of swithching to adsl also (dont really want too but its getting stupid now ) i used to play world of warcraft but stopped coz of disconnects moved to conan stopped playing coz of random disconnects played ps3 horrible lag went to xbox 360 freinds gamerpics dont download lagg when in chats lagg out of parties disconnect from just about every multiplayer games i play. on my pc sometimes peoples profile pictures wont load just a box with a red x getting really annoyed so took my xbox to my frends house for the weekend used his connection and guess what no problems ! his connection is adsl and it out performed my cable what gives all telstra ever does is a speedtest always comes up fine but it isnt fine not sure what to do any advice ?

Whats that ? you will own me lol last time i checked you were dead and i just got another kill

Mighty Ape

Shop now at Mighty Ape (affiliate link).

Ragnor

8279 posts

Uber Geek
+1 received by user: 585

Trusted

#252683 2-Sep-2009 17:56

1: Telstra is primarily using Reach for their transit to Australia, the gaming servers in Australia are primarily using Asianetcom for their transit.

2: There is a routing problem between Reach and Asianetcom, traffic is going: You > Sydney > Hong Kong > Sydney > Game Server

3: It's been like that for months and has not been fixed yet, refer to previous threads about it.

4: More game hosting providers have switched to using asianetcom recently, potentially more will in the future.

There's not much more to say, change ISP if you want to game on AU servers.