I've just had the most frustrating time trying to get my Vodafone account setup, now the store did say it could take up to 48 hours to setup but why??

It's 2009 not 1987, i've had my home phone and broadband with VF until last month so they know I pay my bills on time but here we are 26 hours later still waiting for the all go from VF.

Can I make a suggestion to the VF gods, when you get a new account application you get an email address why not send them an email throughout the whole process, when I signed up to the home phone pack.

Another thing, why did the retailer have to fax the application form away, back in 1983 I would have expected this but not in 2009 - surely the retailers can use some sort of online system?

Come on VF I think you can do better than this.