whats up with vodafone premium txt msg?

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nakedmolerat

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#41981 27-Sep-2009 13:17

I woke up 30min ago.

A text came into my phone:-

(FreeMsg)Welcome!U must be 18+.U must read TAC at 1to1chat.co.nz/Helpline0800285001/contact_support(a)chat-contact.co.nz.Cost=3.00NZD/send SMS.Cancel send STOP

2 min later another text came:-

hi there joy. thank you for texting me. so you mean you are still studying?

Both of these texts were sent from 3612.

WTF?????????? Now, what should I do? Should I report this to DIA or vodafone? After receiving the first text, I did NOT reply the text with 'STOP'. Obviously I did not request this service in the first place!

jamesvini

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#258706 27-Sep-2009 13:43

Txt 'stop' back in a reply and it should stop or just call the 0800 number and ask them to stop.

My Opinion not anybody elses.

freitasm

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#258716 27-Sep-2009 15:57

Send STOP back as recommended. If if continues contact Vodafone. According to Paul Brislen they won't accept companies that don't respect the double opt-in requirement - if you are sure you didn't subscribe to the service...

By subscribe I mean sending a SMS to a number you saw on TV, or entering your phone number on a website that later sent a confirmation SMS to which you replied, or similar. Obviously I still think those companies are mostly scams and what's in there stopping them to simply start sending SMS and charging people without Vodafone even knowing?

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nakedmolerat

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#258719 27-Sep-2009 16:11

freitasm: Send STOP back as recommended. If if continues contact Vodafone. According to Paul Brislen they won't accept companies that don't respect the double opt-in requirement - if you are sure you didn't subscribe to the service...

By subscribe I mean sending a SMS to a number you saw on TV, or entering your phone number on a website that later sent a confirmation SMS to which you replied, or similar. Obviously I still think those companies are mostly scams and what's in there stopping them to simply start sending SMS and charging people without Vodafone even knowing?

No, I have no reason to subscribe to this so called 'service'! My phone was lying there on the table since yesterday.

I received another text 10mins ago:

it seams difficult to get a info from you, i hve only gently asked for your telefonnumber! can i have it?

Do you think it is wise for me to send STOP to them? It said that it will cost nz$3.00 to send text to them. I am very annoyed now. Why would I want to subscribe this stupid 'service'?????? Why would vodafone let this stupid service on their network?????

jamesvini

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#258722 27-Sep-2009 16:22

If your worried about charges call the 0800 number its free. then you can yell at a person using multi question marks.

"Why would vodafone let this stupid service on their network?????"

Telecom have things like this to, its a scam.

Hope this helps cheers

My Opinion not anybody elses.

nakedmolerat

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#258837 28-Sep-2009 00:16

jamesvini: If your worried about charges call the 0800 number its free. then you can yell at a person using multi question marks.

"Why would vodafone let this stupid service on their network?????"

Telecom have things like this to, its a scam.

Hope this helps cheers

Rang the 0800 number - I was greeted with ?foreign language greetings - was put on hold for 10mins and then I decided to hang up. No more text so far. If it annoys me more, then I will pursue the issue with vodafone.

I believe this type of 'service' is BS.

The fact that they can send me sms to start with means they can reach young kids and put them in danger. Think of how many sexual predators/pervert out there. Vodafone should take this matter seriously - if they have sense of responsibility in protecting the future generation.

itxtme

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#258864 28-Sep-2009 08:34

I dont understand what VF could do to stop predators??? Its up to parents to supervise the use of a cell phone!! Yes these non-subscribed things are BS but there are many legit short code services. Ban them all??

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VFNZPaulBrislen

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#258988 28-Sep-2009 13:55

If you get any more ring the call centre (777) and tell them you're having trouble getting through to a premium TXT service on the 0800 number and that TXTing STOP hasn't worked.

If they give you any static, tell them you want to make a formal complaint about it and that you want to escalate it to the Premium TXT team.

if that still doesn't work, get their name and the time/date of your call and let me know (PM through here is fine) and I'll take it up.

cheers

Paul

Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz

ZollyMonsta

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#258991 28-Sep-2009 14:03

Hi nakedmolerat

Check out my original thread about such scams

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=34934

The provider in my case couldn't provide any proof of subscription. Vodafone removed all charges from my Wife's account.

Sooner the providers stop these scam 'services' the better.. obviously there is something in it for them else they would stop such messages.

MikeyPI

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#259319 29-Sep-2009 11:16

ZollyMonsta: Hi nakedmolerat

Check out my original thread about such scams

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=34934

The provider in my case couldn't provide any proof of subscription. Vodafone removed all charges from my Wife's account.

Sooner the providers stop these scam 'services' the better.. obviously there is something in it for them else they would stop such messages.

What about premium txts for charities? Should they be punished for unscrupulous companies that flout the law?

If they did something illegal, then they should be prosecuted just like spam companies.

robertd

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#262187 7-Oct-2009 17:43

Yes 1to1chat.co.nz is a scam here is a email i recieved today from scamwatch

RE: Scam Report from MCA Website

Thank you for your email about a scheme that may be operating a scam. This is a known scam and information relating to this can be found at the following link.

http://www.consumeraffairs.govt.nz/scamwatch/protect-yourself/no-the-scams/mobilephone.html

Previously the Ministry did list every scam that was reported to us. This is archived on the Scamwatch website here: http://www.consumeraffairs.govt.nz/scamwatch/protect-others/reportedscams-archived.html

However, the listing of every scam notification we received was discontinued in 2007. The reasoning behind this is that we were hearing of people who visited the Scamwatch site and did not find their specific scam was listed...so they assumed it could be genuine...and were then scammed.

The fact is that scammers can change the 'name' of the company/person within seconds and millions of emails sent out means that it is virtually impossible to list every scam at any given moment in time. Now, the Scamwatch website exists as an education tool for consumers to learn about the types of scams that are around, so people can know the sort of tactics scammers use generally and so be able to spot the signs of a scam.

I hope this information is of some use to you.

Regards,

Ministry of Consumer Affairs
www.consumeraffairs.govt.nz

[edit MOD RC:removed your email address]
[Moderator edit (MF): remove personal identification for MCA people]

rscole86

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#262190 7-Oct-2009 17:52

However, the listing of every scam notification we received was discontinued in 2007. The reasoning behind this is that we were hearing of people who visited the Scamwatch site and did not find their specific scam was listed...so they assumed it could be genuine...and were then scammed.

I am sure there would have been a disclaimer on there too.... dumb citizens are the reason why we have scams/spam/virus' etc etc

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billgates

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#262193 7-Oct-2009 18:00

think 4~5 days ago my friend told me about the same scam that zolly monsta faced. his wife also did the IQ quiz and entered my friend's phone number but they never received a confirmation/pin number text EVER. he checked his balance next week and $10 gone. Rang 777, spent the $1 charge and CSR would not care to listen at all. he kept saying ring subscription company. he did send STOP to opt out asap when I told him how to. CSR transferd the call to some manager who again blamed him for subscribing and said nothing could be done about it.

my friend quoted vodafone forums thread links and geekzone threads (zollymonsta) that these users have reported the problem and have had their money refunded. she said none of them are official site's. at this point my friend lost it and said 'then who the hell made vodafone forums' and hung up

he is pretty keen to move to 2D now.

Do whatever you want to do man.

nakedmolerat

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#262227 7-Oct-2009 20:00

itxtme: I dont understand what VF could do to stop predators??? Its up to parents to supervise the use of a cell phone!! Yes these non-subscribed things are BS but there are many legit short code services. Ban them all??

the following day after my first post, I received this:

am i been taken in a fake you dont exist? otherwise you would give me your number to write cheaper

yes, ban them all. they are useless services. my suggestion, vodafone should regulate this and everything has to be properly approved/go through vodafone.