Vodafone 3G problems across auckland

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hamistheman

60 posts

Master Geek

# 42180 30-Sep-2009 12:09

Hi All,

an update on this post: http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=42014

apprentley, vodafone is having issues with 3G across auckland, as a site in manukau has gone down ..... not sure of full details, but that's what vodafone customer services .... apprantley its unrealted to what they had posted yesterday - as that now says its 'resolved' :P ..... http://forum.vodafone.co.nz/topic/3605-resolved-issue-intermittent-loss-of-3g-data-services/

Anyone have any idea on how long this is going to be an issue for? ... 2G network is starting to get interference on calls, i assume this is as everyone is moving from 3g to 2g?

Cheers,
H

kmashlan

19 posts

Geek

# 259691 30-Sep-2009 12:16

Have found the same issue - 3G can't hold a call for more than a minute (either incoming or ourgoing) and now 2G is becoming very digital.

Customer services told me something similar - the 3G site in Manukau is down and that is what supplies most of Auckland. Seems a bit weird that they would have a single point of failure like that. Then again, maybe customer services has it wrong.

The issue started on Monday - still no good two days later!

deanos

18 posts

Geek

# 260188 1-Oct-2009 15:35

No Data Coverage in Trentham for last 3 days. Vodafone Technical helpdesk say it my computer not their network as cellphone coverage is fine! Funny thing is I don't have any problem in Wellington City or Johnsonville and Trentham has been fine for last 5 months until now. Vodafone forum says the issue is resolved. They should write ads for Tui beer!

johnr

19282 posts

Uber Geek
Inactive user

# 260196 1-Oct-2009 15:44

deanos: No Data Coverage in Trentham for last 3 days.? Vodafone Technical helpdesk say it my computer not their network as cellphone coverage is fine!? Funny thing is I don't have any problem in Wellington City or Johnsonville and Trentham has been fine for last 5 months until now.? Vodafone forum says the issue is resolved.? They should write ads for Tui beer!

The issue the other day is resolved

You have a seperate issue PM the fault ticket number

John

deanos

18 posts

Geek

# 261005 4-Oct-2009 17:54

Can't get Vodafone Live on the mobile either.

deanos

18 posts

Geek

# 261976 7-Oct-2009 10:52

Issue has now been fixed. Turns out it was only a single sector that was faulty. Thank you John for working on getting this resolved.

johnr

19282 posts

Uber Geek
Inactive user

# 261977 7-Oct-2009 10:54

deanos: Issue has now been fixed.? Turns out it was only a single sector that was faulty.? Thank you John for working on getting this resolved.

No problem glad I could get it sorted

John