Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Vodafone New Zealand › Help with Vodafone at home box


2848 posts

Uber Geek

Trusted
Lifetime subscriber

# 43151 19-Oct-2009 05:25
Send private message

Mornin' all,


My brother has a Vodafone at home box which he has had for a while. It's performance has gotten steadily worse. The box will drop offline all the time. The only way to get it back online and making calls is to depower it and turn it back on.


He has called Vodafone a few times but the CSR's have no idea what he is talking about (the product that is).


Is there anyone else he can call at Vodafone to get it sorted? Also, who owns the box?


Cheers,


Matt.




My views (except when I am looking out their windows) are not those of my employer.

Create new topic
183 posts

Master Geek


  # 265011 19-Oct-2009 11:20
Send private message

Call 0800 189 189 and choose 'help and support' (Option 3) then 'home phone wireless' (option 2).


I have never had any problems when referring to it as home phone wireless (other than them promising to do things and not delivering).


He owns the box.  If they want to charge him for a new one see if he can resign for another 12 months for a free one.

19282 posts

Uber Geek
Inactive user


  # 265025 19-Oct-2009 12:12
Send private message

I would return the unit sounds like it may be faulty

John

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Bitcoin.com announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30

Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37

OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42

New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24

Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46

Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43

Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40

Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38

Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25

Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55

Kogan.com launches prepay challenger brand Kogan Mobile in New Zealand
Posted 3-Sep-2019 11:42

Pagan Online available now
Posted 27-Aug-2019 20:22

Starship hopes new app will help combat antibiotic resistance challenges
Posted 27-Aug-2019 19:43

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22

Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.