huge bill from vodafone, not happy!

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gareth41

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#47134 10-Nov-2009 13:43

on the mega plan, gone over my allocated 200minutes which i knew i had done, but did not know vodafone was stinging me 99c/min for ever call to another vodafone mobile. i was under the impression i was being charged around 12c/min for vodafone to vodafone calls if i wen over my 200 allocated minutes? when did vodafone change this?

chiefie

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#271637 10-Nov-2009 13:54

It's always in their pricing plan page.

"Other Charges - Description
Additional Calls - Once your included minutes have been used, anytime national voice calls or video calls are charged at $0.99 per minute."

http://www.vodafone.co.nz/shop/plans_onaccount_non_js.jsp?plantype=mobile&billingMethod=onAccount&planSegment=consumer&menuKey=mnit100018&openedPlanIds=sku560015

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gareth41

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#271639 10-Nov-2009 14:08

yea i know, i read that before on their website. but what i was wating to know, has it always been 99c/min for vfn to vfn mins if you go over the allocated 200mins? when i first signed up for the mega plan about april 2008 im sure it was about 12c/min if you went over the 200 vfn to vfn mins, and 99c/min if you went over the 20 anytime national mins.

manhinli

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#271643 10-Nov-2009 14:12

I don't think Vodafone have ever made VF-VF mobile calls 12c on a plan.

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manhinli

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#271648 10-Nov-2009 14:21

Since Mega 20 is based on You Choose 20, check out this page from April 2008:

http://web.archive.org/web/20080418123540/http://www.vodafone.co.nz/plans/you-choose/youchoose.jsp#vcmin - this is an archived page at the Internet Archive

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billgates

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#271651 10-Nov-2009 14:25

manhinli: I don't think Vodafone have ever made VF-VF mobile calls 12c on a plan.

only business VF phone line customers can call a VF mobile for 12cents...

Do whatever you want to do man.

johnr

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#271656 10-Nov-2009 14:42

It never has changed always 99 cents per minute

John

raftcomm

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#271710 10-Nov-2009 17:06

would recommend that you read up on the per MB charges as well if you didnt read up on the voice charges. That should save you a few heart attacks in future.

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quickymart

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#271773 10-Nov-2009 18:42

I've been with VF since 2000, and I've never heard of calls being 12c a minute when you go over your allocated amount. If it's a special promotion, maybe, but usually? No.

simon14

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#272109 11-Nov-2009 17:52

gareth41: yea i know, i read that before on their website. but what i was wating to know, has it always been 99c/min for vfn to vfn mins if you go over the allocated 200mins? when i first signed up for the mega plan about april 2008 im sure it was about 12c/min if you went over the 200 vfn to vfn mins, and 99c/min if you went over the 20 anytime national mins.

It has always been 99c per minute after any bundled minutes are used up on the mega plan.

i don't really think there is any reason to be annoyed at Vodafone for this one, it's up to you to ensure you know what your calling rates are!

12c a minute on a $40 plan would be dreaming.

paradoxsm

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#278190 1-Dec-2009 10:41

12c would be amazing but impossible, The cheapest per-minute plan was Flexi Mytime at 10c per minute but this was only off-peak and once you had used 100 minutes off-peak at 20c per minute.

I pay 25c per min on Vodafone plus a $20 plan charge (Compass)

An I pay about 34c a min on Telecom CDMA plus a $34 plan charge but I get 200 off-peak minutes starting at 6PM included in that as well. ("Amway" something-or-other plan)

paradoxsm

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#278191 1-Dec-2009 10:44

Sorry, back on topic, Mega 20 was always 99c after you use your bundles minutes or call a mobile "off-net"

Was a great plan when friends were on Vodafone but many have migrated not wo 2degrees and XT