from Parallel imports

getting error - "no response"

set name - Vodafone
access name - www.vodafone.net.nz
auth type - secure
user id - clear
password - clear
protocol - HTTP
home url - http://vodafone.net.nz
proxy address - 172.30.38.3
Linger time - 300sec
static ip - selected

im a real noob trying to figure this one out, any help pls would be greatly appreciated..

cheers