[TelstraClear] DNS issue www.escapistmagazine.com

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] DNS issue www.escapistmagazine.com

mikerussellnz

283 posts

Ultimate Geek

#49095 17-Nov-2009 22:03

Can't resolve dns for www.escapistmagazine.com.

Works on other ISP's, this is getting past a joke.

johnr

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#274052 17-Nov-2009 22:20

Use the ip address for the site or log a job with your isp

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freitasm

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Geekzone

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#274053 17-Nov-2009 22:25

It's working for me when using the Clear DNS. Are you using the Clear DNS or the Paradise DNS?

Try 203.97.78.43 and 203.97.78.44 for DNS.

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Screeb

688 posts

Ultimate Geek

#274086 18-Nov-2009 01:05

This is a known issue with the Paradise DNS. It's supposedly due to an unusual setup with escapistmagazine's DNS records + Paradise DNS's shorter than usual timeout. TelstraClear refuse to increase the timeout to a level almost every other ISP uses, instead placing the blame on escapistmagazine.

Either use Clear DNS (note: it has slightly higher latency) or add

209.34.224.71 www.escapistmagazine.com
209.34.224.72 www.escapistmagazine.com
208.73.210.121 static.escapistmagazine.com

to your hosts file (on windows: C:\Windows\System32\drivers\etc\hosts)

mikerussellnz

283 posts

Ultimate Geek

#274174 18-Nov-2009 11:12

I am using the Paradise DNS as that is what they set me up with when I got the connection.

Can I put one of the Clear DNS servers as the secondary DNS in the router? Will it use that if the primary DNS fails to resolve? I guess I should try it.

ZactheRipper

39 posts

Geek

#274716 20-Nov-2009 12:19

Thanks for bringing this up, i realised a while ago that i couldn't access escapist and forgot about it.

But now i can woot!

sammcj

75 posts

Master Geek

#274722 20-Nov-2009 12:35

I'm so sick of non-stop paradise DNS issues, I had a post on here last week about it.
I tried using the clear ones but they still feel slower than xtra's which is odd.

wazzageek

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#274730 20-Nov-2009 13:11

mikerussellnz: I am using the Paradise DNS as that is what they set me up with when I got the connection.

Can I put one of the Clear DNS servers as the secondary DNS in the router? Will it use that if the primary DNS fails to resolve? I guess I should try it.

It will depend on how your OS uses primary vs secondary (i.e. some systems may use the primary / secondary in a round robin fashion)

Assuming your OS always queries your primary first, in theory you will still not be able to access the site as the primary DNS server will always respond "No records found" (nxdomain)[0]

If your OS using DNS in a round robin, then statistically you will receive the correct answer 50% of the time. (The reality is somewhat different for a number of reasons ... that's for another thread however)

I would strongly recommend against editing your hosts file for three reasons: Maintaining the file if / when the IP addresses change will be a PITA, Only that one computer will be able to access the site and finally if you run into an ISP running a transparent proxy, the transparent proxy may choose to ignore the IP address that is being used and redirect[1]

I would suggest two things - if Paradises Name servers are as borked as it sounds, log a fault call with the helpdesk - this will at least get some eyeballs on the matter (if it appears enough in the calls, something will be fixed). Secondily, change the nameservers in the router to be ClearNets DNS servers - from the sound of other comments, that will solve the problem.

0 - I could be completely wrong on this point, although I believe I understand what the issue is so this should hold water.
1 - From the sounds of it, transparent proxies aren't going to hinder you in this instance.

sammcj

75 posts

Master Geek

#274747 20-Nov-2009 14:30

I've still found Xtra's DNS to be faster over-all with youtube and facebook like websites.
Not 100% sure why this is; it's especially surprising because well... it's Xtra!

sammcj

75 posts

Master Geek

#275237 22-Nov-2009 17:56

Check my post here: http://www.geekzone.co.nz/forums.asp?forumid=49&topicid=47777&page_no=1#275234

Clear's DNS Server's came out the slowest for YouTube!