MMS trouble with Motorola e398

Forums › Vodafone New Zealand › MMS trouble with Motorola e398

pads629

2 posts

Wannabe Geek

Topic # 4944 12-Sep-2005 19:42

Hey,
I bought a Motorola e398 off parallel imported and I can't send or receive pxts. When following the instructions on vodafone it sends me a message and when I try to update it, it says exceeds MMS limit. Does anybody know how to delete a web session so I can add in that browser?
Thanks

tonyhughes

Hawkes Bay
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Reply # 19991 12-Sep-2005 20:40

Businesses in New Zealand still have an obligation under the consumer guarantees act for their products to be fit for the purpose for which they were sold.

Its reasonable to assume under the act that a brand new PXT phone sold in New Zealand should be ready to run on Vodafone (the only GSM network provider).

I would contact them in the first instance - they probably answer this question ten times a day (or maybe not... or they would just configure the phones before sale)

I sense a re-occurrence of a wider issue here

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Patariki_NZ

28 posts

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Reply # 19998 13-Sep-2005 08:13

That is corrrect to a certain degree. Firstly the phones are able to be used on the GSM network (Vodafone) ie, Video Call, Voice call, TXT etc. Secondly Parallel Imported Phones require the simcard of the user to enable the WAP, PXT to be activated from the Vodafone website. This is one of the only methods supplied to parallel import stores to setup phones.

johnr

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Reply # 19999 13-Sep-2005 08:36

" WAP, PXT to be activated from the Vodafone website " Where did you get this info from??

freitasm

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Reply # 20000 13-Sep-2005 09:04

Probably referring to wireless.vodafone.co.nz.

I know Vodafone has a website with a list of all handset tested, including specification, but I don't think Vodafone can be held liable if a parallel imported phone works less, or not at all. I think parallel imported falls in the "caveat emptor" (buyer beware) category. The store selling it should make sure it works, and if not then advertise it like "Model [xyx], supports [feature 1], [feature 2], does not support [feature 3]".

I now it is not helpful answer, but in the end people pay less but know that support is not available from the operator.

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