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Topic # 4951 13-Sep-2005 16:50
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My T610 has developed an area of stuck pixels that has now grown to be rather annoying. Can anybody tell me whether Vodafones insurance policy would cover this as a defect at all? If so are they simply likely to replace the screen or give me a new phone if the claim was accepted? I've known a few people who have simply received new phones when their phones had been damaged beyond repair but am guessing with something like an LCD screen they would probably just fix it so I may as well just buy a new phone rather than spending $125 to get something replaced that's only worth that.

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Reply # 20013 13-Sep-2005 17:30
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Good question - this is certainly something laptop manufacturers will replace - but only if you have more than [x] dead pixels.

It would be good to find out the Vodafone policy in this case and have it posted...





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  Reply # 20015 13-Sep-2005 18:02
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I would say the insurance would not cover defects in a handset, check out there T&C's and get it direct from the insurance themself not some forum.

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  Reply # 20016 13-Sep-2005 18:04
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  Reply # 20017 13-Sep-2005 18:38
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I was looking at that earlier but the link to the pdf of the full policy further down the page doesn't work.

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  Reply # 20018 13-Sep-2005 20:02
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sbiddle: I was looking at that earlier but the link to the pdf of the full policy further down the page doesn't work.

You are right - its this link here. Quite an oversight...

[edit: thanks Steve... i spend more time hyperlinking others URLs than checking my own :-) ]




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  Reply # 20027 13-Sep-2005 23:44
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No but it is there, hidden away.
it's a horrid insurance, you are much better off insuring all your contents with AMI or someone, mine costs like $28.00 and covers $15000 basic cover including 3k away from home.

www.vodafone.co.nz/services/phone_insure.pdf



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  Reply # 20090 15-Sep-2005 05:27
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You really just need to compare your house & contents policy and see what the excess and effact it could have on your no claims bonus, in many cases it may be better but in others it won't.

BTW disenchanted the link you posted above doesn't work either.

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