Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1 post

Wannabe Geek


Topic # 52262 3-Dec-2009 11:49
Send private message

Our work phones were recently switched from Telecom Mobile over to Telstraclear Mobile and got a new phone which is a nokia 2700.  I used to be able to receive pxts directly on my old phone, but now I am unable to send or receive PXT's.  What I get instead is messages from Vodafone (even though we are on Telstraclear) telling me that I have received a PXT and need to go to PXTworld to retrieve my messages?  When I try and register on the vodafone PXT world site to retrieve my messages it says that my phone number (which is an 027 number we retained) that I want to link it to is already in use.  I can only assume that the person that had the telecom phone before me here at work had to set up a pxtworld account and its still linked to his account which is a concern.   Ultimately I just want to be able to receive and send pxts on my phone and ensure that any photos being sent to me arent being accessed by someone else.   I have spoken to Vodafone and gone into their stores and they tell me I need to talk to Telstraclear who is the provider, Telstraclear say they cant do anything about it and talk to Vodafone because thats where the message is coming from, and Nokia say they cant help and go talk to Testraclear and Vodafone!!   I have tried playing around with any settings I could find within the phone but nothing works.  Any suggestions on how to resolve this?

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 279011 3-Dec-2009 13:00
Send private message

Your a Telstraclaer customer and should only be contacting Telstraclear for support very few in Vodafone know what the settings would be

You need the Telstraclear PXT settings manually loaded onto the handset

John

939 posts

Ultimate Geek
+1 received by user: 16

Trusted

  Reply # 279480 5-Dec-2009 01:48
Send private message

Unfortunately I've found that the mobile support offered by TelstraClear is shocking at best - my only suggestion is that you keep trying with TelstraClear as someone [eventually] will know what to do.




munchkin | Troll | Author | Artist | Citizen | Friend | Misanthrope

Join us in the Geekzone IRC channel!

 


All information contained in posts made by me shall be treated as PotatoZoo's own personal opinion unless otherwise specified.

 


6187 posts

Uber Geek
+1 received by user: 1014

Trusted
Lifetime subscriber

  Reply # 279493 5-Dec-2009 08:43
Send private message

That appears to be a GSM phone, and you're getting messages from Vodafone. Isn't TelstraClear CDMA? I know that there are plans to switch to Vodafone's network, but TCL's site indicates that CDMA is still the "current" technology.

BDFL - Memuneh
60595 posts

Uber Geek
+1 received by user: 11529

Administrator
Trusted
Geekzone
Lifetime subscriber

6187 posts

Uber Geek
+1 received by user: 1014

Trusted
Lifetime subscriber

  Reply # 279500 5-Dec-2009 10:02
Send private message

Nothing on the site about it... obviously the "BizMobile" pages are kept up to date, just like the service status page is.

*ducks*

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.