Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1 post

Wannabe Geek


Topic # 52262 3-Dec-2009 11:49
Send private message

Our work phones were recently switched from Telecom Mobile over to Telstraclear Mobile and got a new phone which is a nokia 2700.  I used to be able to receive pxts directly on my old phone, but now I am unable to send or receive PXT's.  What I get instead is messages from Vodafone (even though we are on Telstraclear) telling me that I have received a PXT and need to go to PXTworld to retrieve my messages?  When I try and register on the vodafone PXT world site to retrieve my messages it says that my phone number (which is an 027 number we retained) that I want to link it to is already in use.  I can only assume that the person that had the telecom phone before me here at work had to set up a pxtworld account and its still linked to his account which is a concern.   Ultimately I just want to be able to receive and send pxts on my phone and ensure that any photos being sent to me arent being accessed by someone else.   I have spoken to Vodafone and gone into their stores and they tell me I need to talk to Telstraclear who is the provider, Telstraclear say they cant do anything about it and talk to Vodafone because thats where the message is coming from, and Nokia say they cant help and go talk to Testraclear and Vodafone!!   I have tried playing around with any settings I could find within the phone but nothing works.  Any suggestions on how to resolve this?

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 279011 3-Dec-2009 13:00
Send private message

Your a Telstraclaer customer and should only be contacting Telstraclear for support very few in Vodafone know what the settings would be

You need the Telstraclear PXT settings manually loaded onto the handset

John

939 posts

Ultimate Geek
+1 received by user: 16

Trusted

  Reply # 279480 5-Dec-2009 01:48
Send private message

Unfortunately I've found that the mobile support offered by TelstraClear is shocking at best - my only suggestion is that you keep trying with TelstraClear as someone [eventually] will know what to do.




munchkin | Troll | Author | Artist | Citizen | Friend | Misanthrope

Join us in the Geekzone IRC channel!

 


All information contained in posts made by me shall be treated as PotatoZoo's own personal opinion unless otherwise specified.

 


 
 
 
 


5882 posts

Uber Geek
+1 received by user: 851

Trusted
Subscriber

  Reply # 279493 5-Dec-2009 08:43
Send private message

That appears to be a GSM phone, and you're getting messages from Vodafone. Isn't TelstraClear CDMA? I know that there are plans to switch to Vodafone's network, but TCL's site indicates that CDMA is still the "current" technology.

BDFL - Memuneh
59080 posts

Uber Geek
+1 received by user: 10349

Administrator
Trusted
Geekzone
Subscriber

  Reply # 279498 5-Dec-2009 09:31
Send private message
5882 posts

Uber Geek
+1 received by user: 851

Trusted
Subscriber

  Reply # 279500 5-Dec-2009 10:02
Send private message

Nothing on the site about it... obviously the "BizMobile" pages are kept up to date, just like the service status page is.

*ducks*

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Phone prices rising as users move upmarket
Posted 24-Nov-2017 17:16


Talking net neutrality on RNZ Nine-to-Noon
Posted 24-Nov-2017 12:11


Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.