Today he complained of slowness so we did some tests with speed net and the vodafone speed test meter.
At best he got 5Mb/s down and about 0.1Mb/s up. The same test run several times over a few minutes resulted in some quite extreme differences, it went as low as 1Mb/s and 0.05Mb/s up.
The SNR Margin is quite good at 14/15, and the attenuation seems ridiculously low at 0.8/3.5? Is that attenuation for real?
Of 1000 pings they have 1% loss (acceptable?).
I am thinking the modem or maybe filter is screwed. Its a old Billion modem.
Any other thoughts?